Macy's, an iconic American department store chain established in 1858, offers a diverse selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, and Levi's, across its over 740 stores nationwide and online. The Macy's Rogue Valley Mall location provides a first-class shopping experience, with a wide range of merchandise, from clothing and shoes to housewares and furniture. While some customers have reported mixed experiences, with the store feeling outdated or disorganized at times, the overall feedback highlights the excellent customer service provided by the staff. Notably, the Clinique counter has received praise for its knowledgeable and helpful associates, who have assisted customers in finding the right products and offering valuable advice. Additionally, the in-store eatery is known for its wonderful homemade food and friendly, attentive staff.
I had the best Customer Service from Madison at the Customer Service counter at Macy’s in Eugene, OR and today was her Birthday! Macy’s buy her a cake and celebrate her Birthday. Cheers
May 2025
Seems like a Ross store vs Macy's. Definitely not like Macy's used to be.
July 2024
Great service. Great products. Great prices. Enough said.