OCCU, or Oregon Community Credit Union, is a member-owned, not-for-profit financial cooperative serving Oregon and Washington. With a focus on the credit union philosophy of people helping people, OCCU prioritizes its members over shareholders. This approach leads to benefits like reduced fees, increased savings rates, lower loan rates, and exceptional member service. While some members have noted issues with the drive-up ATM being frequently down and occasionally long lines inside due to limited staff, the overall feedback highlights the helpfulness and friendliness of the staff. Specific employees have been praised for their outstanding service, making banking easy and smooth. Members appreciate the support they receive, especially in handling fraud cases, with staff assisting them in recovering lost funds. Additionally, OCCU offers programs aimed at improving financial health, such as their balance program to help establish or repair credit. Overall, OCCU is dedicated to helping its members thrive and investing in the communities it serves.
