OCCU is a member-owned, not-for-profit financial cooperative serving Oregon and Washington, operating on a philosophy of people helping people. Many reviewers report first-rate services, exceptional and amazing customer service, and continuous reliability over decades of membership. Experiences highlight great and positive interactions, including helpful fraud protection for international travel and appreciation for bilingual staff. Specific praise mentions employees providing extremely great service and being a pleasure to work with, often going above expectations. However, one recent critique notes the temporary unavailability of a specific priority cash loans option, which was inconvenient for members. Despite this, the overall sentiment is very positive, with members citing fewer fees, lower loan rates, and a commitment to community investment as key benefits. The credit union is described as a reliable local alternative to corporate banks.
Frank was so great in explaining all the details. He brought a lot of important information to my attention.
August 2026
Frank was awesome, and very helpful. Thank you so much.
June 2026
I had a great experience as a first-time credit union customer. Frank was very helpful, informative and friendly. And I ended up with much more than just a place to deposit my cash! Thanks for much. Sincerely
