Old Navy in EUGENE, OR offers a wide range of fashionable clothing for the whole family. From trendy maternity wear to stylish options for women, men, and kids, the store has a variety of casual basics and seasonal must-haves. Customers can enjoy the convenience of online ordering with in-store pickup. While one shopper found the store's layout challenging to navigate with a cane, the overall customer service experience was positive. A manager named Emerson provided excellent assistance in resolving an issue with an online order, going above and beyond to ensure the customer's satisfaction. The staff was described as friendly, and the store was noted for its cleanliness and reasonable prices, especially in the clearance section. Despite one negative encounter with a manager, the majority of reviews praised Old Navy's affordable and stylish clothing selection, including a wide range of sizes up to 4X. Customers appreciated the convenience and variety offered by the store.
First place I stopped to buy some things I needed, like clothes and sneakers, 5 years later and I still have both
June 2024
Hit some good sale prices and have a good selection of pants for guys which is what I was there for. Not much has changed otherwise about this chain for decades.
May 2024
Was pleased I was able exchange an item I bought online. But found the aisle maze to check-out difficult to navigate with a cane.
