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“Very nice, helpful. They get me right in. Fix what needs to be done,not a bunch of other things. They clean the inside of the car. I have sent others to the Pit Crew, and we all have been more than happy.”
“Excellent. After purchasing a used BMW there were things I knew would need to be done to ensure my car's service was up to date. I had called two weeks prior to discuss some of the services offered at PMW and spoke with Niles, his knowledge and experience instantly made me feel in good hands. I later spoke with Ariel who is very professional and we arranged a time to bring my BMW in for service. From the moment I walked in I knew I made the right decision, Emily greeted me with a lovely smile and excellent customer service. Before the work was done everything was clearly communicated. I feel relieved to have a business that I trust to service my BMW. I am very thankful for the level of professionalism I experienced. I will recommend PMW to anyone who is looking for attention to detail, high standard of excellence, and the best customer service in the business.Update:PMW is awesome and they take care of business! I appreciate their kindness. Big thank you to the team.”
“LOVE THIS SHOP!!! I can't say enough good things about this service shop and the family that owns/works it. My sister and I were going to embark on a coast to coast road trip in a 23 year old truck. I knew that the truck had brake issues, which is why we had it towed into Cooke's Brake Service. Pat offered to look the truck over for any other issue that it might have that could cause us trouble on our trip. They worked with our tight time schedule and fix a couple other issues that helped us to have a most enjoyable and trouble free trip. Bill let us know that if we ran into trouble on our way that we could call any of them for advice. What an incredible comfort that was to us. Great shop and amazing people. What more can I say other than the price was more than fair and the work exemplary!”
“Needed a new pinion seal, went up to make an appointment. Think they were booked out about 3 weeks (that's the only drawback). Made the appointment, drove my other car while I waited. They replaced the seal, said the rear diff fluid was like mud. Flushed it and refilled it as well. Total cost was less than other shops wanted for just the seal. This has been my only encounter. I've heard a ton of good things. I will most likely come to them first if I need anything else done and would recommend to others. They were also very friendly and very easy to deal with. 09 F-350 6.4L”
“Had to get an oil change at Armstrong VW and was told i also needed brakes. They said my brakes were at a 1 and were grinding "metal on metal." they quoted me $765 for the fronts.So I took my car to my preferred VW repair shop, Precision Motor, and was quoted around $550-600$for the same job. They inspected my brakes and to my surprise I DONT NEED BRAKES! i was nowhere near a 1! Thank you for the honesty and amazing service! I have 2 VWs and they will continue to be serviced by this great shop!”
“It was kind of an accident...I wasn't planning it when I drove past the open bay at Maxim Auto Care. But I stopped. The front "skirt" on my 2014 Ford Escape was falling off--the plastic connectors worn out.It was a total cold call. The mechanic was just finishing up another car.What happened next was so unexpected and refreshing: Vitaliy, the mechanic, put my car up, showed me the problem, fixed it with an ingenious hack and sent me off.WOW. Beep, beep-- Not a Corporate Auto Shop but a kind and capable guy who can fix a car!!”
“I called to ask a question about a torque converter for my 4l80e swap. The gentleman I spoke with was willing to answer all my questions even though I wasn’t purchasing anything. Thanks, I appreciate it!Service: Transmission”
“To Michael and staff:No words can express my gratitude to you for what you have done to help me today. Never in my life, did I expect to walk in there and receive the respect and kindness that you have given me.Your professionalism, respect, and going above and beyond has left a lasting impact on me. No act of kindness, no matter how small is ever wasted. In my case, it was your pure humanity that has made me a lifelong and loyal customer of yours. The hundreds of great reviews your business have is well beyond deserved.Forever grateful,Aubrey”
“The most helpful garage I’ve been to in ages. They helped me save a couple hundred on a minor problem when I was in a pinch and they could’ve easily upcharged for it. I’ll definitely be back!”
“Absolutely the best customer service and work done on my car and very fair prices. I shopped around and read reviews before taking my car there and so glad I did. Car works great and they even cleaned the engine, it looked brand new. Definitely recommend, 5 star rating. Thanks E & N , customer for life.”
“Ken and Patty are amazing!! I'm sure the rest of the staff is amazing as well. If you are looking for an honest mechanic look no further ? I took my Saturn VEU in and they honestly told me it's probably not worth fixing the problem I had getting in through Oregon DEQ. I paid $900 for the car and the repair was a little over $2,000 and they honestly told me it's only a 50/50 it will fix the problem. HONEST AND RELIABLE ??”
“Finally a mechanic you can trust!Rob and Trina are the essence of good old fashion customer service and honest business practices. They addressed my vehicle needs with value-add quality service and saved me lots of money over the corporate auto shops.”
“Great communication, fair price, accurate diagnostics, and fast repairs! Good to find someone who is thorough and wants to do things right. And very honest. No flim flam.”
“Recently a message came up on my display screen that an oil change was required (even though by mileage I should have been good another couple thousand miles). Who knows if the company I went to previously actually used 100% synthetic though. I was recommended to Joe by friends and I always like to support fellow vegans whenever I can, so I scheduled an appt for this morning. Joe was super friendly, knowledgeable and had great communication. He was honest and clear about how everything went with my car and what to do the next time I get a message on my display screen. His prices are reasonable and he is quick too! He does a thorough inspection of the vehicle when he does oil changes and that is great to know when it comes to keeping other functions of the car in good shape. I plan to use Joe/Fairbanks Automotive moving forward for all of my mechanic type needs, and will recommend him/this shop to local friends as well. Also, Awakening Coffee, around the corner, is a super cute spot to do some work/hang out until your car is ready.”
“It rained and I was attending a street rod event there. Rain is never good at that kind of gathering and the free hats were all gone by the time I got there. That was my fault for such a late arrival.”
“Wonderful customer service, staff were understanding, and patient. When something went wrong they were swift to correct! They even ordered a tow vehicle for me when a different issue rose up and I was unable to move.A wonderful place to go to and highly recommended.Service: Auto engine diagnostic”
“What a stroke of luck finding Chris at daily automotive. This young man is the real deal. Fair prices,timely advice, and a sense of humor. After all the jive , finally an honest mechanic!!”
“FINALLY: A Quality Auto Service BusinessMost car owners have at least one horror story (maybe more) about over-priced poor quality auto repair service. (Or ‘no quality’ because the paid for work was never done!!) As a victim of such unbelievably horrible treatment by my prior mechanic I went in search of a business I felt I could rely upon.Enter Todd’s Automotive. And what a wonderful experience to have.Quality work, careful and thorough diagnostic assessments of what needed to be done and, at my request for budgeting purposes, provided an itemized description of all the work needed in priority of importance order to correct.After such disgusting treatment previously a breath of fresh air arrived with Todd’s. Their AAA certification and customer reviews were the impetus to my choosing Todd’s and I am so glad I did. Give them an opportunity to help you; you won’t be disappointed.”
“Absolutely exceptional service, friendly office personnel, was very professional, and knowledgeable. This shop was able to reprogram a module that a very close dealership was NOT able to do correctly! They were able to describe to me the error that I was experiencing because of an inattentive dealership install. If you have any concerns about the services this company provides, I would highly recommend them above seeking out service from a dealership. KUDOS to a local business that still puts the customer above all.”
“3rd and drive went out in my GL 60 transmission in my 1999 Chevy suburban the repair got replaced in 3 days time and is now working again thanks to such a good team they got the job done.”
“I came in for brake pads and rotors, after calling ahead to set up an appointment and an over the phone estimate. They did a full evaluation and found a few other issues, put it in a digital estimate that was line by line. When I didn't understand what some of the things were they explained with metaphors or even showing me in person what the parts did and why they should be replaced. AND when I asked if they could replace only the brake pads and rotors they did without being pushy about adding anything on. On the estimate was an air filter change, they never brought it up in person to try and sell it or take it out and show me. Really honest feeling shop”
“An excellent specialized shop: for BMW, VW and Mercedes (particularly the older ones). I was treated with prompt and reasonable attention I needed to install a battery in my 20 year old ML320.”
“My family has come to rely upon Heckmann & Thiemann Motors exclusively for the skill, timeliness, and value it delivers in servicing and maintaining our small fleet of Mercedes Benz vehicles. Front desk personnel always listen to our concerns, openly share recommended services to maintain safety and reliability, and always offer a competitive value. For those of us in the business world--who travel frequently--total cost of ownership (TCO) is a metric much more valuable than a singular transaction. While having our vehicles routinely serviced by Heckmann & Thiemann Motors, we've performed six cross country drives and not once have we experienced a service related issue. Safety, reliability, and trust are priceless. As a customer, nothing makes one feel more valued than when the business knows you by name. Value is reciprocal. I am happy to leave a glowing review, and wholehearted recommendation of your business and services. Kindly, G. J.”
“I took my Ford Transit Connect to Advanced Transmission. From the first conversation I had with Steve I knew this was going to be a great experience. He took the time to talk with me and get the whole story behind my transmission issues. When I told him I was in somewhat of a hurry to get my van fixed because I had to leave in two weeks for a bike race I was participating in halfway across the country he assured me it would be done in time. He is one of the nicest guys I've ever met and I could tell he was genuine in his word. He hires really good workers who are also very nice and will do whatever it takes to make your experience a good one. I couldn't be happier, my van is still going strong, and there is no other place I would ever take a vehicle for transmission repair. Thank you Steve!!”
“Just bought a car from Valerie Solid at Subaru of Portland. She did a great job, finding a car that worked for me and for my budget. I felt like she really listened to what I wanted and needed. Texted me one morning to say she felt she had found the car for me and she was right!She and Keith Mayers worked together and made the process pretty simple.Thanks again, Valerie!”
“They're very easy to talk to down to earth kind of people. Reasonably priced and efficient. Best mechanic I've ever been to and the best part they are honest and don't try to sell you stuff you don't need”
“Shane and his team are too notch. We had problems with the wobbles for sometime and had other shops look with no luck. Shane looked at me and said “if there is something to be fixed, we will find it”. THEY DID. Not only did they find it and fix it, they accomplished it with 72 hours. No dilly dallying and charged a fair price. We cannot thank you enough!!! You’ve earned our business from here on out. Keep being authentic and fair.”
“I was in a bind and needed some repairs to my truck. I hadn't used their service before and based on the reviews I decided to go for it. I'm glad that I did, Harley and his crew fixed everything in a very short amount of time and at a lower price than I expected. I have a new mechanic that I can trust and I will be back! Telling all my friends about this gem of an auto shop. Thanks again!”
“My truck was having multiple electrical issues, I messed with it trying to fix it myself and ended up needing to tow it and couldnt get it started.... The dealership was 2 weeks out and i needed my truck asap.. I cold called A & M, Jr answered the phone and got me in the same day. The service was fast, transparent, very fair and reasonable. With having kids, time is important and this shop was fast! So fast that I asked if he could do additional work with the extra time I had. Some shops don't communicate well, Jr was very easy to get ahold of and I was let know about the status of my repair multiple times. I will be coming back.Services: Oil change”
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“Was traveling from Colorado to take my YXZ to Winchester Bay, had an issue in which resulted finding a part that was discontinued. After reaching out to a few others, Alan Anderson was strongly recommended. My search was over as he had the exact part I was after. Excellent individual, very knowledgeable to other inquiries I had. However, he has earned another life long customer. He's got you covered!Service: Auto engine tuning”