Verizon offers mobile, 5G home internet, and business services at stores like the one in Hillsboro, with options for online orders, in-store pickup, free shipping, and same-day delivery. Customer experiences with staff vary. Some reviews report very helpful, insightful, and amazing staff who provide great, professional, and low-pressure service. These associates are described as understanding, quick to resolve issues, and willing to go above and beyond to make processes simple and painless while giving great answers. They help with switching plans, trading up phones, and solving account problems. Other reviews mention frustrating experiences with staff who were rude or unfamiliar with processes, requiring another colleague to step in. There are also mentions of occasional service errors that require correction. Overall, the store is noted for its helpful staff and great customer service, with specific appreciation for associates who provide thoughtful suggestions and work efficiently to help customers get through their day.
The guys are rude and act like you are an inconvenience.
July 2026
Aaron is amazing. I am so grateful for his help today. Thank you Aaron.
May 2026
Outstanding! Everything is organized well, great people, friendly, and conveniently located off 26. I had problems with my phone and Sam was able to fix it in about 2 minutes! Sam is amazing and does such a great job!
