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“We love the grange. Everyone there is very helpful and pleasant but I want to give a huge shout out to Darius there at the Klamath Falls Oregon Store. Talk about going above and beyond for us! We live an hour and a half away and like to order ahead to make sure what we need is in stock. The system for some reason kept declining our card I contacted my bank and they said it had approved 6 times but nothing was pulled. I then called The Grange and got Darius, he was fantastic he got all the information I gave him and told me he would call me right back, and he did in maybe 5 minutes! All was good and nothing had been pulled just a computer glitch. He then took my order and processed my payment right there in the store. Once I got there he was the gentleman there at customer service. Just an all around great experience. In todays world of horrible customer service, Darius was a breath of fresh air! Thanks for the great service!”
“I go there nearly every day. They're getting better all the time. Still kinda run by the same people even though it's qxo, and it's kept the same good service while improving the stock!”
“same under stocked over manned store. I get customer engagement but for God sakes when I am walking from one corner of the store to another, trying to remember what exactly I need. is it really necessary to interrupt my thoughts 5 times.. then when checking out through the self check I don't need another credit card. and if I say no once, don't have the girl bat her eyes and try and talk me into it.”
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
“Mountain Valley Gardens has been immensely helpful to me. Not only for purchasing tangible plants, but offering a wealth of knowledge to help me succeed in my gardening goals. I cannot praise them enough! It is obvious that they are passionate about their craft. Highly recommend them for all of your annuals, vegetable starts & landscaping needs! ❤️”