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9:30AM - 4:30PM
7055 SW McEwan Rd, Lake Oswego
Self Storage
“Professional, clean, organized, I absolutely love this place. Scherry and Mike are amazing! Their communication is amazing! Thank you for making me feel at ease. :-)”
“Melinda A, you are a wonderful person. Thank you for your care and patience while helping me through the process of getting a unit. I went in blind, not sure of what size I'd need, and packing information on the finer details.
Melinda took her time to answer my questions, show me multiple units, everything- with kindness. You are a lovely lady, thank you for all your help ?”
“I’ve been renting at this Public Storage location with Kristal for almost two years now. The facility is great—well-kept, secure, and you often see Kristal checking on the building. She's always helpful and kind.
But today I have to tell you about Brenean (forgive me if I spelled that wrong). I got the worst kind of call—the one where you realize, oh no, I forgot to pay my storage bill. It was the 8th, which meant fees, and I was dreading it.
Brenean stayed on the phone with me, patiently walking me through setting up the app and auto-pay. I was frustrated with myself for forgetting. I lamented on the high rent. He reassured me as we got everything squared away. Then he mentioned that while fees aren’t always able to be waived, my rent was actually going down. By the time we finished, he had already requested the late fees to be refunded. I ended up with autopay set up, lower rent, and no shameful, expensive fees.
That kind of support is rare. Brenean turned a stressful, discouraging moment into one of relief and gratitude. I can’t say thank you enough, so I’ll let this review say it every time someone reads it: you have amazing people here who are truly making your customers’ lives better.
Thank you.”
Self Storage
Self Storage
Self Storage
“Brendon was a great help. Just needed to see unit and get lock. It’s for a corporate apartment move so won’t be accessing much. Love the customer service. Cheers!!!”