9AM - 5PM
2323 Ave H, White City
Banks
“While visiting friends my debit card developed a problem. Branch Manager Ms. Gomez was able to take control of the situation and within 24 hours I had a new debit card in my mailbox. She gave me the confidence that all would be well again. Thank you so much.”
9AM - 5:30PM
1000 Biddle Rd, Medford
Banks
“Was skeptical at first. Had troubles with the bank I was working with before, so I wasn't expecting too much from them. But I was helped incredibly by Mrs Andrea Fernando. Helped me with everything I needed and saved me potentially alot of money. THANK YOU, First Interstate Bank”
“(UPDATED) I did see the owner post on my original post. I did reach out to the bank. They did make it RIGHT with me and credit my account with the missing money. So thank you for making it right. I will just make sure I check my receipt before I leave. So I will change my stats from 1 star to 4 stars.I normally don’t post complaints but this one I had to cuz I don’t want other to have the same problem as I did. I had my account with them for the past 6 yr. I have not had any problems until I started using this branch. So please check you money you deposit and make sure they count it right. Also check your receipt. To make sure it went into your account. I have CLOSED MY ACCOUNT.”
9AM - 5:30PM
222 W Main St, Medford
Banks
“This review is for Terry she was very exceptional at her job I am traveling she took the time to help me figure out the issue I was having with my account she was courteous and professional the last couple days the whole staff that I have been dealing with here has been amazing Terry was very understanding and very amazing the way that she handled my issue only if most people could be as half as professional courteous and extremely amazing as Terry has been it was a unbelievable experience with her kudos to Terry I give her five stars two thumbs up and a circle thank you guys so much”
9AM - 5PM
600 Biddle Rd, Medford
Banks
“WaFd is absolutely ? fantastic ?.
Mika is a solid ? fantastic Client Service Rep that I see twice a month every month. The online platform makes my life easy & the support amazing ?.”
8AM - 4PM
13003 OR-62, Eagle Point
Banks
“Just completed my first order over the weekend. Website is great and easy to navigate. Love the actual photos of the product, love the real time inventory update and last but not least I love the price. If shipping is fast and product is great you all just earned yourself another lifetime customer who will be placing bulk orders.”
“Greatest credit union ever. Best rates and personnel. I worked with Reid on a loan and he was exceptional during these covid times, keeping the loan on track and following up with me. He helped me immensely.”
9AM - 5PM
475 E Pine St, Central Point
Banks
“This bank Rocks! I don’t always win with them but they have treated me like I deserve.
When angry, they were able to calm me and get to straight to the meat and potatoes.
When I was a smartass I was also treated as such. Customer service that day in December earned there keep. Chase is always answering my emails, calls, and questions! I appreciate them working with me and meeting me in the middle. That other bank WF just wanted to sink me with overages, same people same bank knowing there is an overage they just keep putting lil stupid bills like Netflix thru 7 times. That was a bad month! Thank you Chase we appreciate you!!”
“Today I will give them a great rating. BRENDA, was the teller who helped me. My bankcard had been hacked again and she went above and beyond to help me take care of my business. She made sure that my card was activated and ready for me to use again after giving me a new card. Usually the lines in this bank are long, today was no exception, but the clerks were working hard to help people. I was in the bank less than fifteen minutes and she told me get some ice cream on your way out, because it is a hot day and it will help cool you off. She did a great job and was very polite and gave great customer service.”
9AM - 5PM
44 W Linn Rd, Eagle Point
Banks
“All of the staff are friendly and courteous. Having worked in the banking industry before and having been in a management position with several companies, I see a well tuned staff at the Eagle Point, OR location. All the staff, from the manager to the individual tellers are very caring and helpful people. That is why i have no problem highly recommending Banner Bank.”
“Ralph, Kasondra, and the rest of the staff at Banner are fantastic! It’s rare to get personalized service these days and they are always super friendly. If you’re looking for a bank with great products and great people, look no further!”
9AM - 6PM
2598 E Barnett Rd, Medford
Banks
“I just recently started banking here. But my experience so far has been really nice. The teller that usually working knows who I am when I come in and is super kind every single time. If a security guard is available, he also opens the doors for you, which is super nice. Everyone I’ve encountered there who works there is kind. And I know this isn’t really geared to their branch specifically. But I also have to give a shout out to the customer service with KeyBank as well. I’ve been having major issues with the Postal Service, not delivering my mail properly. And they waive the $25 fee and sent me a card pretty much overnight mail by FedEx. And they did this all for free to get me my debit card to help me out. I feel like that’s the definition of customer service.”
“The new Central Point building is amazing! Love the new ATM machines, use as ATM or works as drive thru with live employee. Waited until banking with RCU for year and must say they are great in all aspects of services. Have never had any problem, however they stop debit and credit card activity some times on new online payments or odd transactions but I think is good safety measure, and promptly contact you to make transaction online process once verified. Customer service is great!”
9AM - 5PM
220 E 10th St, Medford
Banks
“Super friendly bankers. I'm always acknowledged as soon as I walk in regardless of the line. I've never gone in and not received service above what I would expect. Great branch!”
“I needed help with a lost debit card and was helped by Jen…not only a delight to talk to but also made a stressful situation better with her knowledge and expertise. Thank you Jen! ☺️”
“I can't say enough great things about this branch. They took care of issues or explained how, nice ladies all the staff I talked with some of the nicest Friendliest people I have had pleasure of talking with. There was alot to be done but the lady that helped me never stopped till everything addressed. I only hope I can do everything through them. Thanks Staff!”
“When a bank can't give you 0.05% of your money in the form you need, you know it's time to look for another bank
However after many visits I realized that the team in this branch is very good. They all chip in, they're supportive and try and do the best they can.”
“I've been with rogue credit union for 2 years now and I'm extremely happy with them the service is wonderful and they go the extra mile to make sure no fraudulent charges slip through on your account I'd highly recommend them to anyone looking for a bank to call home.”
9AM - 5PM
81 E Stewart Ave, Medford
Banks
“I just want to say I been a customer with chase bank in Salem for over 5 years and I found myself stranded in Medford with no phone and no cash and EMILIANO CARRASCO helped me being while busy and no appointment see me stressing and put me fist to open my account be able to receive zelle money to get a bus back home safe and get money for food while allowing to use the phone to contact my family to let them know my whereabouts. Can't thank the staff enough especially EMILIANO God bless you guys.”
9AM - 6PM
51 Clover Ln, Medford
Banks
“This location is really ideal for a quick visit. Pretty rare to have a line at the ATM or inside. Honestly I don't want more people to use this location ?
They keep the property pretty dang clean considering the area.
Folks inside are always nice as well.”
8:30AM - 5:30PM
1528 Biddle Rd, Medford
Banks
“I have had nothing but exceptional service. Lisa is always there to help me and is exceptionally fast in doing it. She is an expert professional in her business.Reviews should be based on the service or product, not their hours. If hours don’t agree with ones schedule go somewhere else that does. You will receive very personal service here.”
9AM - 5PM
1242 Court St, Medford
Banks
“Over the years, I've had friendly experiences at the North Medford branch of US Bank, whether simply withdrawing cash or meeting with consultants about investment account services.”
“As I feel everyone's is at this point, I've been really disappointed and irritated with the new online/mobile banking app. A system that was supposed to make banking easier has definitely made it harder for business owners.Today I walked in to the North Phoenix branch needing assistance with online banking for multiple accounts, and an incorrect deposit made from the teller ATM. The manager Ty Reynolds went above and beyond helping solve all my issues in a professional and timely manor. Thanks to him I will continue banking with Rouge.”
9AM - 5PM
133 W Main St, Eagle Point
Banks
“Christina at this branch was an absolute rock star. Best customer service I have had in the valley in a very long time. Took it above and beyond to make sure an error was fixed appropriately. 100/10!”
“I have been banking with Wells Fargo for years and I’ve always had perfect service. The location on McAndrews in Medford is outstanding the way they treat their customers is above and beyond highly recommend.”
“I have had Rogue Federal Credit Union bank for a couple of years now and have had NO problems at all. I recommend them very highly at all levels of banking. Everybody is very friendly and very helpful. I would recommend them to anybody.”
“WaFdBank Nataliya did a fantastic job, not only in her smile as she greeted me, she asked appropriate questions, checked into all details to help me resolve my case. I am very pleased with her skills as a banker of.WaFd And I’m happy that I just opened an account and hope to look forward to meeting her again. She deserves to be recognized for excellent customer service skills.
Thank you Nataliya and her very kind manager that also answered my questions..
Great job!
Very satisfied new customer,
Deborah V.
Eagle point, Oregon”