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“My wife and I came in today to trade in our phones and Joshua was so helpful. Sold us just what we needed. He was very knowledgeable and explained everything in detail to us. Thanks Joshua for being an outstanding person to work with. We have been to other Verizon locations and none of them can come close to the top notch service that this location offers. Keep up the good work. We will definitely be back for all our cell phone needs.”
“Carlos was great today! He helped me pick out an iPad and he set it all up where it would be coming directly out of my banking account just like my phone. I was really impressed with Carlos. Great job! Excellent customer service! Very knowledgeable! And extremely kind and patient! Thank you Carlos for making my purchase easy!”
“I've been going to different businesses looking for a good affordable deal until I finally found this company and they work with me to get something I need and I can afford”
“I had a great experience with Andrew. We took three prepaid lines to a new post paid account. It was really difficult. I spent four hours previously trying to complete this through texts. It did not go through. Then two hours on the phone, and it didn’t work. Andrew took the time with great patience. He was so knowledgeable and took time to explain everything multiple times, and showed us many different prices. Best experience ever for dealing with Verizon!!!
Thank you Andrew!”
“Jr. was absolutely fantastic! He helped me a lot when selecting a new phone, making the experience both enjoyable and stress-free. His expertise and friendly demeanor truly made a difference, and I am incredibly grateful for his help”
“We just moved to Medford from Texas. We went into the AT&T store today and saw Zach, the manager. Not only did he help us with our dipping internet (5G to 4Glte on our data) but was able to order us Internet for our home! Great customer service and knowledge!”
“I put off buying a new cell phone for a number of years because of a previous bad experience so I took a chance and went to the AT&T store and was greeted by Robert. He was patient and polite and answered all of my questions. I really appreciate him making this new phone transition and easy one and a pleasant one and so far this new iPhone 16e is wonderful and easy to use.”
“I’ve never been involved with a more helpful store and crew Justin has always steered me in the right direction and helped guide me towards the best opportunities available to me to get the best service. Always open and kind and quick to help! My service is so much better I haven’t struggled like I did with boost regarding losing service! Which was not good for my job as communication is a huge part of it. So happy and appreciative towards this store and team! Thank you!”
“Had the best experience today that I’ve ever had at any Verizon store to date! Isaac, the young man who assisted me on Thursday, October 19 was kind, patient, helpful and very professional! My experience was so great that I will be returning to this particular store to do any kind of in-store business with Verizon from now on! Kudos to you for employing someone with such great customer service skills! A rare trait these days that seems to have gone the way of the dodo….”
“Justin was awesome, professional and really helped me to get hooked up with a new phone. The store was very clean and professional. I highly recommend this location for your cell needs. 100%”
“We recently switched our service from T-Mobile to AT&T and are in the process of switching our internet from Spectrum. First, we’re saving a total of $118 a month and that’s with upgrading 2 phones (including trade-in). The staff were friendly, knowledgeable, and efficient. We ran into a problem porting over one of the phones, but when we took the phone back in, they knew exactly what had happened and were able to get the phone up and running in just a few minutes. Kudos to Orazio, Caleb, and Daniel for their great customer service (and tag teaming seamlessly).”
“Wow, what a great experience!!! Kerry was professional and efficient. His customer service is on point. He upgraded 2 phones for us in about an hour. We'll done Kerry. Thanks for turning a usually daunting task into such a pleasure. My son and I are delighted!”
“Micheal was very helpful and patient. Helped us get everything we needed and when we had issues he resolved them for us. Too bad he found a better job he will be missed.”
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“Honestly I can’t say enough positive things about this store.. I had to switch service from Verizon to Us cellular because we didn’t get service where we live and I’m so happy we came to this location, these guys will make sure you’re taken care of. I’ve been to 2 other stores in Medford and I have nothing bad to say about those stores but this one is by far my favorite! I didn’t get the card of the gentleman that helped me because he’s normally in central point but thank you Nathan for your help. Nick, and Jorge are at this location and they will take care of you. ??”