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“Carlos was great today! He helped me pick out an iPad and he set it all up where it would be coming directly out of my banking account just like my phone. I was really impressed with Carlos. Great job! Excellent customer service! Very knowledgeable! And extremely kind and patient! Thank you Carlos for making my purchase easy!”
“Joshua joshua saved my life.He fixed my phone, so it would function correctly.And he did it with common courtesy, professionalism and respect.I would give him a ten ten ten.”
“Jeff was amazing, helped us right away. Spoke with him about our timeline and exceeded expectations wonderful person, and very knowledgeable. Will continue to do business with Verizon.”
“I've been going to different businesses looking for a good affordable deal until I finally found this company and they work with me to get something I need and I can afford”
“Lorenzo was so nice and helpful. I came in the store because my phone was frozen. He unfroze it quickly. Also, he said I could do an upgrade so I bought the 17 pro max. He is a wonderful friendly employee.”
“Kudos to Jacob Rucker. We had just come from a terrible experience at the central point location AT&T with Kevin and then drove over to this location and Jacob had are issues resolved and we were in and out of there within 5mins. We’re thankful for his help!”
“Amazing customer service, always nice to anyone that comes in. Always makes every visit feel important the whole team will help you with anything very educated individuals love this store!”
“Thank you thank you Cricket Wireless Medford off Biddle road! You have been very helpful in getting me and my account situated. I really appreciate The manager Justin for reassuring me throughout the process and Denzel for helping sort out all the logistics. I really appreciate all your efforts and really thank you for all that you guys do over there.”
“Justin was awesome, professional and really helped me to get hooked up with a new phone. The store was very clean and professional. I highly recommend this location for your cell needs. 100%”
“The young gentleman, Quinn was very personable and very helpful. He answered all my questions and walked me through each step and explain to me what my bill would be the next couple months. I have never had anybody explain in detail how today’s visit would affect me for the next three months and I really appreciated his help”
“Wow, what a great experience!!! Kerry was professional and efficient. His customer service is on point. He upgraded 2 phones for us in about an hour. We'll done Kerry. Thanks for turning a usually daunting task into such a pleasure. My son and I are delighted!”
“Micheal was very helpful and patient. Helped us get everything we needed and when we had issues he resolved them for us. Too bad he found a better job he will be missed.”
“Bennett not only helped me immediately and thoroughly.He did it with four other customers in the store and the power went out in the middle for thirty minutes.He was very gracious and helped all of us. I had a previously unsatisfactory experience at another AT&T store in Medford. I will continue to return to work with Bennett at this store from here on out”
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“Honestly I can’t say enough positive things about this store.. I had to switch service from Verizon to Us cellular because we didn’t get service where we live and I’m so happy we came to this location, these guys will make sure you’re taken care of. I’ve been to 2 other stores in Medford and I have nothing bad to say about those stores but this one is by far my favorite! I didn’t get the card of the gentleman that helped me because he’s normally in central point but thank you Nathan for your help. Nick, and Jorge are at this location and they will take care of you. ??”