Cell Phone Stores in Newberg, OR

“I wanted to give a huge shoutout to Hector at the Boost Mobile store in Newberg, Oregon!

After visiting multiple stores and spending nearly two months without a working phone while still paying for service, I was beyond frustrated. Boost customer service couldn't locate my account, the stores couldn't access it because there was no PIN on file, and I couldn't even log into the app because I no longer had access to my old phone.

When I came into the Newberg store, Hector took the time to listen to my situation and worked through every issue until he got everything sorted out. He helped me get service transferred to my new phone and made the entire process so much less stressful.

To top it all off, when we got to the activation fee, I honestly thought I was going to have to walk away. I had recently moved into a new apartment closer to a new job, and money has been tight. After seeing everything I had already gone through—including paying for two months of service I couldn't even use—Hector was understanding and went above and beyond to help me by waiving the activation fee.

Excellent customer service like that is hard to find these days. Hector genuinely cared about helping me and made sure I left happy. Thank you again, Hector, for your patience, professionalism, and outstanding customer service. Boost Mobile is lucky to have you!”

“Never whent inside, I got in a minor car accident outside the store and one of the employees ran outside to check if I was ok and help me out. Anywhere with employees that caring is a 5 star for me”

“Every time I go in the store I never have to wait long and the people that work there are super knowledgeable. They always go the extra mile for me and never try to just sell me something. They make me feel like I'm important instead of just a customer. I don't remember that two people's names unfortunately that helped me yesterday but I appreciate them. And no matter what situation I've ever had problem or question I've never left still wondering or without it resolved. This is by far the best AT&t store I've ever been to and I've been with the company for years now.”

“Went in for a phone upgrade and everything went quickly and smoothly. A week later I went back in to upgrade my wife's phone and Aiden gave us the best deal possible both times. Exceptional customer service! Would highly recommend.”