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“Was skeptical at first. Had troubles with the bank I was working with before, so I wasn't expecting too much from them. But I was helped incredibly by Mrs Andrea Fernando. Helped me with everything I needed and saved me potentially alot of money. THANK YOU, First Interstate Bank”
“(UPDATED) I did see the owner post on my original post. I did reach out to the bank. They did make it RIGHT with me and credit my account with the missing money. So thank you for making it right. I will just make sure I check my receipt before I leave. So I will change my stats from 1 star to 4 stars.I normally don’t post complaints but this one I had to cuz I don’t want other to have the same problem as I did. I had my account with them for the past 6 yr. I have not had any problems until I started using this branch. So please check you money you deposit and make sure they count it right. Also check your receipt. To make sure it went into your account. I have CLOSED MY ACCOUNT.”
“This review is for Terry she was very exceptional at her job I am traveling she took the time to help me figure out the issue I was having with my account she was courteous and professional the last couple days the whole staff that I have been dealing with here has been amazing Terry was very understanding and very amazing the way that she handled my issue only if most people could be as half as professional courteous and extremely amazing as Terry has been it was a unbelievable experience with her kudos to Terry I give her five stars two thumbs up and a circle thank you guys so much”
“WaFd is absolutely ? fantastic ?.
Mika is a solid ? fantastic Client Service Rep that I see twice a month every month. The online platform makes my life easy & the support amazing ?.”
“Great rates and great service. I’m new to town and so glad I found this bank Josh and Trish will set you up with whatever you need. Then help you get set up with the app. Altogether a very pleasant experience.”
“Exceptional service by Jacob Torres. He noticed that my current CC was out of date and took the time to explain things to me and convert it to a more useful card. I really appreciated his customer service and attention to detail.”
“Greatest credit union ever. Best rates and personnel. I worked with Reid on a loan and he was exceptional during these covid times, keeping the loan on track and following up with me. He helped me immensely.”
“I am not a member of this bank, but I bring my grandmother here a few times each month. After every visit, she always raves about the excellent customer service she receives from 2 employees in particular. Thank you so much to Drake and Tyler for your kindness and patience, it means a lot to both her and I.”
“Today I will give them a great rating. BRENDA, was the teller who helped me. My bankcard had been hacked again and she went above and beyond to help me take care of my business. She made sure that my card was activated and ready for me to use again after giving me a new card. Usually the lines in this bank are long, today was no exception, but the clerks were working hard to help people. I was in the bank less than fifteen minutes and she told me get some ice cream on your way out, because it is a hot day and it will help cool you off. She did a great job and was very polite and gave great customer service.”
“Ralph, Kasondra, and the rest of the staff at Banner are fantastic! It’s rare to get personalized service these days and they are always super friendly. If you’re looking for a bank with great products and great people, look no further!”
“The new Central Point building is amazing! Love the new ATM machines, use as ATM or works as drive thru with live employee. Waited until banking with RCU for year and must say they are great in all aspects of services. Have never had any problem, however they stop debit and credit card activity some times on new online payments or odd transactions but I think is good safety measure, and promptly contact you to make transaction online process once verified. Customer service is great!”
“Super friendly bankers. I'm always acknowledged as soon as I walk in regardless of the line. I've never gone in and not received service above what I would expect. Great branch!”
“So being a senior citizen, sometimes I have to take my account down to the bare minimum. In the last 3 months I have had 3 charges come out of my checking account that were fraudulant. All 3 times Wells Fargo caught it. Today, I went in and I knew I had one more bill for 5.99 to come out and then would have 6 dollars to work with. I needed the money and felt embarrassed because it was only 6 dollars that I was going to take out. I started a conversation with a woman who I thought was just a teller. We talked about my 12 grandchildren and how everyone today was in the same financial situation. I found out her name was Erin and turns out she was the bank manager. By the time I left I didn't feel so embarrassed and she even gave me a bunch of suckers for the grandkids! Kudos to Wells Fargo for making her Manager. She was so positive and understanding, I'm sure she is just as kind to her employees. It's no wonder I have been using them for my banking needs for the last 9 years and you can darn well bet I will be using them for many more! Thank you again Erin for being such a kind person!”
“I just had an awesome experience in the bank with my son. My son got a check issued to him and he is a minor. I do not live in town and had to drive over. They were helpful when I called to ask about cashing and even remembered who I was when I came in today. They also gave my son a super cute piggy bank to start saving money. Thank you ladies for all your help today. You are awesome.”
“I can't say enough great things about this branch. They took care of issues or explained how, nice ladies all the staff I talked with some of the nicest Friendliest people I have had pleasure of talking with. There was alot to be done but the lady that helped me never stopped till everything addressed. I only hope I can do everything through them. Thanks Staff!”
“I needed help with a lost debit card and was helped by Jen…not only a delight to talk to but also made a stressful situation better with her knowledge and expertise. Thank you Jen! ☺️”
“This location is really ideal for a quick visit. Pretty rare to have a line at the ATM or inside. Honestly I don't want more people to use this location ?
They keep the property pretty dang clean considering the area.
Folks inside are always nice as well.”
“I’m glad I’m a customer of Road Federal the lines don’t bother me because I’m not the only person who lives in the world and unfortunately some days we have to wait. We have to have patience for the most part everybody there is awesome and he’s cool is cool he is cool he is cool everybody’s cool Very friendly and I’m happy to be a member of rogue, Federal Bank great people, Nick Awsome, Gillian, Awsome, Carmen Awsome, the As well as my coworker she’s awesome as well. Thank you for your Hard Work Rd., Federal. candy lady. Awesome everybody’s awesome.”
“I went in to cash a check with a Bank of America check, even though I'm a member of KeyBank, there was a hold put on the check and I was only able access 1/5th of the check until the following day. Seems kind of ridiculous but whatever.”
“I just want to say I been a customer with chase bank in Salem for over 5 years and I found myself stranded in Medford with no phone and no cash and EMILIANO CARRASCO helped me being while busy and no appointment see me stressing and put me fist to open my account be able to receive zelle money to get a bus back home safe and get money for food while allowing to use the phone to contact my family to let them know my whereabouts. Can't thank the staff enough especially EMILIANO God bless you guys.”
“I have been banking with Wells Fargo for years and I’ve always had perfect service. The location on McAndrews in Medford is outstanding the way they treat their customers is above and beyond highly recommend.”
“I have had nothing but exceptional service. Lisa is always there to help me and is exceptionally fast in doing it. She is an expert professional in her business.Reviews should be based on the service or product, not their hours. If hours don’t agree with ones schedule go somewhere else that does. You will receive very personal service here.”
“As I feel everyone's is at this point, I've been really disappointed and irritated with the new online/mobile banking app. A system that was supposed to make banking easier has definitely made it harder for business owners.Today I walked in to the North Phoenix branch needing assistance with online banking for multiple accounts, and an incorrect deposit made from the teller ATM. The manager Ty Reynolds went above and beyond helping solve all my issues in a professional and timely manor. Thanks to him I will continue banking with Rouge.”
“I have had Rogue Federal Credit Union bank for a couple of years now and have had NO problems at all. I recommend them very highly at all levels of banking. Everybody is very friendly and very helpful. I would recommend them to anybody.”
“I opened a account 15 years ago through them, they have always been AMAZING, after dealing with the Grants Pass location, I came to appreciate how amazing they truely are. The staff has always been wonderful to me, and treated me like I was important, and always took care of our needs. They should Fire the Grants Pass locations manager, and have the Manager here in Central point run both and double their salary. I always say it to everyone I know, but after moving to GP and dealing with that location, I must say, THANK YOU, THANK YOU, THANK YOU! EVERYONE GO TO CENTRAL POINT CHASE! Portland branches were also amazing the whole time I lived up there also, thank you all.PS if you have customers that dont value you, send them to Grants Pass, that location is so terrible, so disrespectful, so unprofessional, when they return to you they will worship you as I do!!!”
“My favorite location. It's quick and the employees make it very simple! I'm always happy to see Irma or Randi there every time I go. Thank you, ladies for being so kind, patient, and helpful!”
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“Thank you Beth for taking the extra time and care of service to help with my notarization you and the staff of your new location have always been great since you have opened !”