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“Was skeptical at first. Had troubles with the bank I was working with before, so I wasn't expecting too much from them. But I was helped incredibly by Mrs Andrea Fernando. Helped me with everything I needed and saved me potentially alot of money. THANK YOU, First Interstate Bank”
“(UPDATED) I did see the owner post on my original post. I did reach out to the bank. They did make it RIGHT with me and credit my account with the missing money. So thank you for making it right. I will just make sure I check my receipt before I leave. So I will change my stats from 1 star to 4 stars.I normally don’t post complaints but this one I had to cuz I don’t want other to have the same problem as I did. I had my account with them for the past 6 yr. I have not had any problems until I started using this branch. So please check you money you deposit and make sure they count it right. Also check your receipt. To make sure it went into your account. I have CLOSED MY ACCOUNT.”
“This review is for Terry she was very exceptional at her job I am traveling she took the time to help me figure out the issue I was having with my account she was courteous and professional the last couple days the whole staff that I have been dealing with here has been amazing Terry was very understanding and very amazing the way that she handled my issue only if most people could be as half as professional courteous and extremely amazing as Terry has been it was a unbelievable experience with her kudos to Terry I give her five stars two thumbs up and a circle thank you guys so much”
“WaFd is absolutely ? fantastic ?.
Mika is a solid ? fantastic Client Service Rep that I see twice a month every month. The online platform makes my life easy & the support amazing ?.”
“Exceptional service by Jacob Torres. He noticed that my current CC was out of date and took the time to explain things to me and convert it to a more useful card. I really appreciated his customer service and attention to detail.”
“WaFd Bank has been so helpful and so incredible with their customer service.
I really appreciate Kara at the Ashland location helping me open my business checking account. She was patient, kind and so helpful going over all the details.
Thank you Kara, and thank you WaFd for a wonderful banking experience ?”
“I had an awesome experience. Samuel was very helpful and knowledgeable, he taught me a lot in a short amount of time. They really make you feel comfortable using their services. Great job”
“I am not a member of this bank, but I bring my grandmother here a few times each month. After every visit, she always raves about the excellent customer service she receives from 2 employees in particular. Thank you so much to Drake and Tyler for your kindness and patience, it means a lot to both her and I.”
“Best service ever! Period. We had some complicated account changes to make, and they were handled quickly and efficiently.
Alondra was the perfect example of how member service should be. Friendly, efficient, and she asked for help when things got difficult.
Praise to the people that train her, but the most praise goes to Alondra because she applied that training.”
“Denise went above and beyond helping me with my accounts. I love how everyone greets you and is so willing to help right when you walk through the door. The customer service is just excellent and I know ill be well taken care of every time I visit Banner Bank!”
“This bank Rocks! I don’t always win with them but they have treated me like I deserve.
When angry, they were able to calm me and get to straight to the meat and potatoes.
When I was a smartass I was also treated as such. Customer service that day in December earned there keep. Chase is always answering my emails, calls, and questions! I appreciate them working with me and meeting me in the middle. That other bank WF just wanted to sink me with overages, same people same bank knowing there is an overage they just keep putting lil stupid bills like Netflix thru 7 times. That was a bad month! Thank you Chase we appreciate you!!”
“The staff at Rogue Federal off North Phoenix Road were exceptionally kind to me and my friends’ brother during the sudden illness and death of my fiend. I am deeply grateful, especially for the teller, a young man whose name I unfortunately did not get.”
“I’ve been with rogue for a while now and absolutely love the quick courteous service I receive. Sometimes I walk in and the line looks long, but it goes super fast and once I get to the teller, they take their time with me and answer all my questions. Highly recommend rogue credit union.”
“Super friendly bankers. I'm always acknowledged as soon as I walk in regardless of the line. I've never gone in and not received service above what I would expect. Great branch!”
“I needed help with a lost debit card and was helped by Jen…not only a delight to talk to but also made a stressful situation better with her knowledge and expertise. Thank you Jen! ☺️”
“I have had nothing but exceptional service. Lisa is always there to help me and is exceptionally fast in doing it. She is an expert professional in her business.Reviews should be based on the service or product, not their hours. If hours don’t agree with ones schedule go somewhere else that does. You will receive very personal service here.”
“I just recently started banking here. But my experience so far has been really nice. The teller that usually working knows who I am when I come in and is super kind every single time. If a security guard is available, he also opens the doors for you, which is super nice. Everyone I’ve encountered there who works there is kind. And I know this isn’t really geared to their branch specifically. But I also have to give a shout out to the customer service with KeyBank as well. I’ve been having major issues with the Postal Service, not delivering my mail properly. And they waive the $25 fee and sent me a card pretty much overnight mail by FedEx. And they did this all for free to get me my debit card to help me out. I feel like that’s the definition of customer service.”
“Went in to get some money. ATM was not working. While I was there, saw they had some special CD rates. Was able to attain without much trouble. Very friendly staff. Have no problems banking there.”
“Greatest credit union ever. Best rates and personnel. I worked with Reid on a loan and he was exceptional during these covid times, keeping the loan on track and following up with me. He helped me immensely.”
“I do all my banking at U.S.Bank my whole family has banked with them all of my life. That is the reason I chose to open an account with them, trust. I trust in the name I trust in my family. U.S. Bank has become our family.”
“My favorite location. It's quick and the employees make it very simple! I'm always happy to see Irma or Randi there every time I go. Thank you, ladies for being so kind, patient, and helpful!”
9AM - 1PM
81 E Stewart Ave, Medford
Banks
“Went in to see how much I can be approved for on a car loan and was helped immediately. The loan officer Eric was a great help, and very nice and explained the whole process to me.”
“When a bank can't give you 0.05% of your money in the form you need, you know it's time to look for another bank
However after many visits I realized that the team in this branch is very good. They all chip in, they're supportive and try and do the best they can.”
“Ralph, Kasondra, and the rest of the staff at Banner are fantastic! It’s rare to get personalized service these days and they are always super friendly. If you’re looking for a bank with great products and great people, look no further!”
9AM - 5PM
51 Clover Ln, Medford
Banks
“This location is really ideal for a quick visit. Pretty rare to have a line at the ATM or inside. Honestly I don't want more people to use this location ?
They keep the property pretty dang clean considering the area.
Folks inside are always nice as well.”
“Branch staff is awesome. Everyone is helpful. Madonna was super professional and supportive for my complicated process of multiple business accounts. The branch itself is outdated and needs artwork, but I'm there for finances and not decoration.”
“I have been banking with Wells Fargo for years and I’ve always had perfect service. The location on McAndrews in Medford is outstanding the way they treat their customers is above and beyond highly recommend.”
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“Emily went above and beyond with helping us out with a very complicated multi-state transaction. Not only did she have to coordinate with another branch manager to ensure the accuracy; she called us to keep us apprized as to what was going on. We were very lucky to have somebody on our team to get everything done right the FIRST TIME. Emily is the type of professional banker that you can TRUST and know everything will be done right. She also had to work with legal to ensure everything was current with the latest laws that applied to our situation. Thank you so much Emily. We so appreciate everything you have done for us!”