Avis Car Rental in downtown Portland is ready to provide customers with a wide range of rental options for their travel needs. Whether you're looking for an economy car, a luxury vehicle, or even a pickup truck, Avis has you covered. The company offers one-way rentals, making it easy to explore Portland and even venture up to Seattle. The staff at this Avis location are generally friendly and helpful, efficiently assisting customers with the check-in process. However, some reviewers have noted that the staff can be less than welcoming at times. The vehicles are typically in good condition, though one customer reported receiving a Ford Escape that was quite dirty both inside and out. The location of the Avis rental office is convenient for those looking to explore the city, but some have mentioned that the neighborhood can be a bit sketchy. Despite this, the majority of customers have had positive experiences, with one reviewer even stating that they've visited the location four times and everything has been "perfectly fine." Overall, Avis Car Rental in downtown Portland provides a reliable rental service, with a diverse fleet of vehicles and generally friendly staff. While there have been some minor issues reported, the company seems to strive to address customer concerns and provide a satisfactory rental experience.
Awful, awful customer service. Avis is my go to car rental agency. I’ve been to this location twice and will never rent a car from this location again. This appears to be a serious management issue.
May 2025
Great Experience with My Out of State Rental!! Very Nice Staff
April 2025
Reviews about the people at that site adding on charges are real. Went in to add a driver since we picked up the car from PDX earlier than that site was staffed. Pending charges to my credit card are $200 more than quoted by our Costco Travel booking (no addtl fee for addtl driver through Costco).