Home Services at The Home Depot is located conveniently off the Murrayhill exit. The store is well organized and not overwhelming, with stocked shelves and a typical layout that is easy to navigate. It carries all standard departments, including hardware, cleaning products, lighting, and garden supplies. The garden section offers seasonal items, shrubs, trees, annuals, perennials, garden soil, planters, and supplies. There is also a nice indoor houseplant section with a varied selection of succulents, bromeliads, pothos, ferns, snake plants, and cactus. The store stands behind its plants, offering exchanges with no questions asked. Many employees provide excellent customer service and assistance, showing consistency, professionalism, and a willingness to go above and beyond. This includes helpful service in departments like Blinds, where an employee is noted as an amazing asset. In another instance, an employee offered to personally use a hand saw to help a customer with a special request, demonstrating exceptional dedication. However, for installation services, customers should note that installers are contracted through a third party and are not direct Home Depot employees. Some reviews indicate that installation speed, not quality, can be the priority, with many rules on what the installers cannot do, move, or remove. Some customers recommend hiring a private contractor for installations to save money and avoid potential delays or grief.
Excellent service at this home depot location. caring and accommodating finding creative ways to add value.
December 2021
I love this place! The shelves are always stocked. The employees are helpful and the location is super convenient. Curb side pickup is fast and friendly. I have been finishing up some projects and they have had everything I need waiting for me in less than an hour.
April 2021
Home Depot has been a life saver for me as I work through some yard and indoor projects. The staff is always pleasant and nice. I use the app to find the location of the items I am looking for.