Metro by T-Mobile at 311 SW Morrison St offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff will guide customers through the best prepaid options with unlimited talk, text, and data. While some customers have had positive experiences with helpful employees like Ashli, Moses, and Mo, others have expressed disappointment with the lack of product availability, staff knowledge, and assistance with data transfers. The store could benefit from better management and more bilingual staff to cater to a diverse customer base. Overall, Metro by T-Mobile provides a mixed bag of customer service, with room for improvement in certain areas.
Used Metro by T-Mobile, wonderful, great service, and the best customer service I get than from any other phone company. Love Metro! :)
January 2026
I didn't get their names or a survey sent to me so I wanted to say that the man and woman who opened today 1/13/26 were very friendly and professional, they are great employees and got me taken care of quickly.
December 2025
Good employees ( same woman in past and new guy today met ) . Good welcome, friendly , considerate workers:)….. Still same awesome cell phone service that’s affordable , non contract service ….. Still same when been customer carrier back in spring 2012 when named Metro PCS :)…. Definitely worth it, worth every... read full comment
