Metro by T-Mobile at 311 SW Morrison St offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff will guide customers through the best prepaid options with unlimited talk, text, and data. While some customers have had positive experiences with helpful employees like Ashli, Moses, and Mo, others have expressed disappointment with the lack of product availability, staff knowledge, and assistance with data transfers. The store could benefit from better management and more bilingual staff to cater to a diverse customer base. Overall, Metro by T-Mobile provides a mixed bag of customer service, with room for improvement in certain areas.
I've been with this company since they open but over the last 8 months I've been having problems paying online or over the phone and no one will help me with it
June 2026
It was a great experience compared to other stores... for any phone question this will be the place
June 2026
Life-savers! I panicked after losing my phone with all my important data on it. The staff here was incredibly helpful and reassuring. They quickly set me up with a new phone and successfully retrieved all of my data. Outstanding customer service—I highly recommend this store!
