“Cass from Penske Corp set up my reservation with Columbia location, confidential, compassionate and affordable. Alternative communication was important, and fulfilled. From the moment I spoke with Cass, to making adjustments on pickup date, to receiving the keys, I'd have to say was the best experience I have ever had with renting a moving truck. 5⭐️ from start to finish. Tha k you for supporting my family through this difficult time.”
“The guy that helped me pick up my rental for my company was very quick and tried to get me out of there as fast as possible and on the road. He was friendly and efficient. Even as he was training a new employee.”
“Excellent experience overall. Whole staff is friendly and helpful, and Kyle the manager was pro. Truck was great as well. Good value too. Would highly recommend this site.”
“I work for Daimler Truck North America. The team at NW Lift Truck take excellent care of our account. Their customer service and technical expertise is second to none. We highly recommend them. Thank you to all the team at NW Lift Truck Service!”
“This is what every business should strive to be, even within penske, as I pulled in and getting out of my truck, Bryan the shop foreman came up to me,"Mr. Scharf, we are aware of the issues with the truck ." I was like, WHOA, I've been to other penskes, and got the feeling they hated to see me!, Not here, they all assisted me, tested my truck, and actually discovered more serious problems, then had me get my replacement, the rental personnel, assisted w/the replacement rental, and even received the permit s I needed to operate under, I can't say enough about the professionalism I experienced, thank U, Mo.”
“I've been dealing with this location for 15 years under two different owners and the even though it was two different owners I've had great service from either one fast reliable worth going to”
“Very friendly service. 26ft. truck was available as promised, and at the agreed upon location. Truck was clean and comfortable. If needed, would definitely use this dealer again!”
“I had a great experience at this UHaul location. I got charged about $290 online for a one way trip to Seattle. When I got to the store, it said there was a one way special to Seattle for $144. Thomas B helped me redo my reservation to get the discount and was very kind and helpful. Everything, including the furniture blankets, were cheaper at the store than they were online. Great experience.”
8:30AM - 5:30PM
111 SE Belmont St, Portland
Truck Rentals
“The people who helped me get my stuff together might you all together we're very helpful and both gentlemen were amazing very helpful in everything I needed I really appreciate you all I am a value customer and I will be returning.”
“I was very happy with their service. I showed up very late and they were already supposed to be closed but they were helping me more than an hour after their closing time.
Without my asking, they offered to drive me back to my house so I could leave my car at my house.
They have great service and are nice people!”
8:30AM - 5:30PM
1304 NW Johnson St, Portland
Truck Rentals
“The wonderful lady working at the front desk was beyond helpful! She was kind enough to check on me and later on sparked a conversation, giving me tips on how to move about things I didn’t even think about! She asked me questions, took the time to go through my moving strategy and willingly helped me without even having to ask. Truly an amazing woman at heart. it’s hard to come by people who provide you with a service of care, respect, and helpfulness. 5/5 experience.”
“Great place to buy moving boxes. The guys there are so nice. I’ve been there twice and each time they wouldn’t let me carry my own boxes. Which I did have happen at a different store. These guys are great!”
“This U-Haul store rocks! I've had a hitch installed and rented vans from this location. Everytime the staff was professional and provided outstanding service. I'm so glad to have them in my neighborhood.”
“Renting a U-Haul truck was a smooth and reliable experience from start to finish. The online reservation process was simple, with plenty of truck sizes to choose from. When I arrived, the staff was friendly and efficient, getting me on the road quickly. The truck was clean, well-maintained, and easy to drive—even with a full load. I appreciated the clear instructions for drop-off and the flexible return options. U-Haul made moving much less stressful and far more affordable than hiring a full-service mover. I’d definitely recommend U-Haul to anyone in need of a dependable and cost-effective truck rental solution.”
“I bought a car hauler trailer highmount from Duane at TEC I'm from the east coast I was in Seattle delivering some cars I bent one of my decks i called Duane and Mike in service they got me in asap they fixed my deck and did an awesome job welding and reinforcing my deck very professional and reasonable price
Thank you TEC”
“I didn’t visit U-Haul Storage at Columbia as I booked movers to bring my u-box to my apartment and unload it for me. The box arrived in Portland a week earlier than the original booking estimate which I was thrilled with. I booked the moving help through u-haul’s website Elite Movers the same day the box arrived to be unloaded the following day. Rick with Elite Movers texted me the morning of the unload to communicate. Using a u-box was recommended from some friends and I would and have recommended using u-box to others.”
“Recently rented a truck with Penske, and they were AWESOME! Penske had better deals than U-Haul and Budget rentals! More availability in sizes of trucks in the Marysville area. Also, their customer service over the phone were attentive and very helpful professionals! Penske also honors military veterans! Thank you Penske, for what you do for "Our Country"!!!”
“I had a fantastic experience renting a uhaul van from this location with the help of Kristine. She was extremely friendly, accommodating, and pleasant to interact with. The van was in great condition and even had a little extra gas in it so I didn’t have to fill up after. Everything went seamlessly! Thank you again to Kris!”
“Our original pick up location was unable to fulfill our reservation. The Powell site was able, about an hour later, to provide us with the vehicle we had reserved.”
“This was the best customer service I have ever had, in any kind of establishment. Kelly was kind, understanding, and helpful. Regardless of where the closest u-haul location is to me the next time I move, I will be going back.”
“Very easy U-Haul rental experience for me. Reserved a 10-ft truck the day before, and picked it up right on time. No issues whatsoever.
Yes, It is connected to a small Mexican market that is cluttered and English is definitely not the first language. If you've ever been to Mexico you'll feel right at home. But the young man in the U-Haul room next door spoke perfect English and checked us in and got us going quickly and easily. The few U-Haul trucks share the gravel parking lot with the market.”
“Ran out of fuel soon after leaving the store.
David ultimately did the right thing, and provide a good ending. Probably not the same result elsewhere per my previous experiences at other stores. Good to see that common sense service is still alive and well. Will return in the future if needed.”
“Best U-Haul experience in Portland. Mike is incredibly resourceful and helpful. We rented from him last summer when other UHaul locations weren't able to protect their vehicles from gas siphoning. And recently he walked us thru an after hours return over the phone outside of the normal process.
I wouldn't go anywhere else for my U-Haul rentals.”
“Brought in on Saturday Skylink Transportation Inc 2021 Cascadia with fifth wheel slider issue. Mechanic Kelly got back to me by phone immediately and said bring it in . Nice Clean Facility and Friendly folks . They do Good Work.”