Victra is a Verizon Authorized Retailer located in Portland, OR, dedicated to providing an excellent experience for customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable staff is committed to connecting technology to life in a trustworthy and enjoyable manner. Customers consistently praise the team for their exceptional service. DeAngelo stands out for his ability to manage multiple complicated situations simultaneously, providing quick assistance while maintaining a friendly demeanor. Colin is commended for his professionalism and kindness during upgrade experiences. Angel, despite being the only staff member on duty, efficiently assisted several customers, showcasing his helpfulness. Feedback indicates that visiting the store is a refreshing change from Verizon's online support, with customers appreciating the direct answers and guidance they receive. Travis also receives positive remarks for his pleasant attitude and multitasking skills while helping customers set up new devices. Overall, Victra is recognized for its attentive and skilled staff, making it a preferred choice for wireless needs.
Nice staff but busy location long wait after I got to the counter I was out in 5 minutes. Please don't misunderstand your staff members were great, there were four of them spending an extensive amount of time with the customers at the counter. But there was a line of six people waiting to be seen.
April 2025
Angel was the only person on duty but managed to assist 3 sets of customers, 3 with Apple devices, and myself with a Samsung purchase and setup. He was very helpful.
April 2025
Easy to get new phones. Prices for accessories are way to expensive.
