Victra is a Verizon Authorized Retailer located in Portland, OR, dedicated to providing an excellent experience for customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable staff is committed to connecting technology to life in a trustworthy and enjoyable manner. Customers consistently praise the team for their exceptional service. DeAngelo stands out for his ability to manage multiple complicated situations simultaneously, providing quick assistance while maintaining a friendly demeanor. Colin is commended for his professionalism and kindness during upgrade experiences. Angel, despite being the only staff member on duty, efficiently assisted several customers, showcasing his helpfulness. Feedback indicates that visiting the store is a refreshing change from Verizon's online support, with customers appreciating the direct answers and guidance they receive. Travis also receives positive remarks for his pleasant attitude and multitasking skills while helping customers set up new devices. Overall, Victra is recognized for its attentive and skilled staff, making it a preferred choice for wireless needs.
There is a reason this is the highest rated Verizon store. Just had a great experience with Jake. Traded in for a new iphone17. Got a better deal than directly with Apple. Jake was efficient and informative. Thank you !!
June 2026
Jake is a phone wizard. Thank you so much for all of your help!!!
June 2026
Talked me out of the liquid screen saver, which I had edited on my old phone and with never got damaged - the screen fold me cracked almost immediately… won’t go back
