Victra is a Verizon Authorized Retailer located in Portland, OR, dedicated to providing an excellent experience for customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable staff is committed to connecting technology to life in a trustworthy and enjoyable manner. Customers consistently praise the team for their exceptional service. DeAngelo stands out for his ability to manage multiple complicated situations simultaneously, providing quick assistance while maintaining a friendly demeanor. Colin is commended for his professionalism and kindness during upgrade experiences. Angel, despite being the only staff member on duty, efficiently assisted several customers, showcasing his helpfulness. Feedback indicates that visiting the store is a refreshing change from Verizon's online support, with customers appreciating the direct answers and guidance they receive. Travis also receives positive remarks for his pleasant attitude and multitasking skills while helping customers set up new devices. Overall, Victra is recognized for its attentive and skilled staff, making it a preferred choice for wireless needs.
I had the best experience with Z at this store. He will help anyone with a kind smile, even if your problem might be small. He is thoughtful, professional, and efficient. He is the best kind of salesperson that Verizon has to offer. I will definitely be coming back for him!
February 2026
The agent explained all of my options and helped me find the best deal for me. He also did a great job setting up my new phone and making sure everything worked.
January 2026
Sean was amazing!! Super knowledgeable, patient and able to answer all of my many questions. I would definitely recommend buying a new phone/ upgrading a plan with Sean.
