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“Came in with a broken iPhone 15 and Zayn was able to help me with upgrading while paying off my 15.
Very friendly, very informational and answered any question i had. Thanks yall??”
“After dealing with another Verizon location that left us beyond frustrated, walking into the Verizon store in Redmond was a completely different experience. We’ve been in several times over the last couple weeks and every single interaction has been helpful, patient, and professional, but Desiree especially stood out. She solved an issue that nobody else seemed able to figure out and did it with kindness, patience, and confidence.
What impressed us even more was watching how she interacted with other customers while we were there. You can tell she genuinely cares about people and takes pride in helping them, not just getting them out the door. That kind of customer service is rare these days.
If you’re trying to decide which Verizon store to go to in the area, this is absolutely the superior choice. Huge appreciation to Desiree for turning a stressful situation into a positive experience.”
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“Exceeded our expectations in every way. Steve hooked us up with Grant who arrived less than an hour later! Set up our Smart TV in minutes and we couldn't be happier with the service. Five stars all the way!”