The Verizon store in Redmond is highly praised for its friendly and helpful staff. Customers have received exceptional service from employees like Jared, Bronstan, Cameron, Leslie, Arun, and Brandon, who are known for their patience, kindness, and willingness to go above and beyond to assist with questions, trade-in values, and specific issues. Many reviewers appreciated the detailed and caring support, with staff making extra efforts to resolve problems and ensure customer satisfaction. The store offers a variety of services including the latest mobile phones, 5G home internet, and business solutions. Customers can also conveniently schedule appointments or place online orders for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. Despite the overall positive experiences, some customers expressed concerns about billing, noting that their bills were higher than expected and causing financial stress, especially for those living on a budget. Overall, the Redmond Verizon store is recognized for its helpful staff and quality service, making it a trusted choice for mobile and internet needs.
They fixed my phone! Great service too. Thank you B!
March 2024
The manager Hunter was amazing. He fixed what so many others couldn't with my bill. After hours with others, and another Verizon store, he fixed dit in 20 mins. My service is still horrible, even sitting in their parking lot to write this review, but at least got the service I'd expect after 11 yrs with them.
February 2024
Great and helpful people and there to answer your questions and fix problems
