Douglas Fast Net (DFN), a subsidiary of Douglas Electric Cooperative, has been providing fiber-optic internet services since 2001 across the region from the Oregon coast to the Cascades. The company is known for its reliable, fast, and affordable internet, serving homes, businesses, and numerous institutions including fire districts, medical centers, colleges, city governments, and school districts. Customers appreciate the company's quick response to issues, with most problems resolved within a reasonable timeframe, and the friendly, knowledgeable staff who are attentive to customer needs.
Installation services are efficient and professional, with technicians arriving on time, completing setup quickly, and ensuring customers understand how to manage their new connections. Many users report internet speeds that are significantly faster—more than 30 times—than previous providers, at a reasonable cost increase. Customers also highlight the company's responsiveness and customer care, emphasizing that staff members go above and beyond to assist and answer questions thoroughly.
Overall, DFN is viewed as a trusted local provider that cares about its customers, offers high-quality internet service, and maintains excellent customer support. Its reliable and fast fiber-optic connections have transformed the way many households and businesses access the internet, making DFN a preferred choice in the region for those seeking dependable and efficient internet services.
Excellent customer service and fast response to my requests.
August 2026
Service is good, but the billing department can't seem to figure things out. A little disappointing because it shouldn't be that difficult.
April 2026
Ok so I want say I deleted my last review give u more stars for the quick fix to the problem I had but still bothers me that they said no one was available tell Monday but then u got someone straight there today but thank you again for fixing it so fast now my wife is happy and im not getting yelled at
