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“Lucas was very knowledgeable and professional. He listened carefully to my needs and problem solved with ease. He navigated the systems and answered all my questions. Excellent service in a timely manner. We were done quickly and completely and I was on my way. He is a great representative for AT&T.”
“Rep their was very helpful getting new phone set up and help fix a bill the customer service they had to call was very nice and gave me discount for the mix up great place didn’t try force me to but anything I didn’t need or want was more focus on my needs then making me money”
“Quincey was awesome! Best customer service we have ever had dealing with Cell Companies! You will NOT be disappointed taking your business there. Went out of their way to fix a problem created by another cellular company. Thank you!!”
“Excellent and thorough service. I needed an external outdoor cellular antenna that would work with Verizon. I was able to get exactly what I needed here for an excellent price and it ended up working perfectly. Would highly recommend Cagle for all of your wireless needs.”
“Wish I had came to the Costco T-Mobile location first, very friendly and helpful. Definitely will be coming back to this location and referring it to as many as I can. Thank you Costco T-Mobile location.”
“This location is wonderful! I had battery issues and had to warranty out my phone three times due to the max capacity the battery had I worked with Brocke, Cj, and Jacob in person and spoke with Ashley on the phone. Every single employee that works there is patient and understanding. Thankful to have a location where the staff are willing to help customers with kindness.”
10AM - 7PM
530 NE Garden Valley Blvd, Roseburg
Mobile Phones
“Needed help with out of state phone that was lost and costumer service couldn't help and Mario the manager fixed the problem in 15min. Thank you so much. He was very very nice”
“ok at first i thought i was going to loose my crap after two weeks and calling the insurance company about getting my phone replace assurant claims and them transferring me to india to the philippines 8-10 hours wasted on phone i didn't want to go back into store i was so upset words cannot explain that but they have a young man there EDWARD MCCURRY.............. THIS IS THE 4 TH PERSON YES 4TH person i had seen told him whole story that i have records that iam paying for insurance. because my claim was denied. and he asked for the phone number ive bin calling well sir its the one i was given hear to call.........WELL THATS THE WRONG PHONE NUMBER THATS FOR TEAM MOBIL NOT US CELL....HE apologized and i could maybe understand that. because its going from us cell to team Mobil he asked what was wrong and no shit 3-5 seconds he said you have something stuck in your phone little peace of wood little peace he saw it dug it out and i was fixed !!! i looked at the port and so did all the other guys you got problems talk this young man. thanks Edward. he changed my settings back. but i also gave the card back to him. The guy that gave me the wrong phone number. told him you can return it and explain it better coming from you and not me....and yes maybe at the time he didn't know but the store should of known of that”
“I walked in today with and appointment and was keying it on on the kiosk when Paul invited me over before I was finished with filling out the form on the kiosk for my appointment. Paul was super friendly and made my day with a can do attitude. I have never received excellent service like that before. Paul went above and beyond what I usually receive. I have never received bad service there but Paul made my dad with his attitude which was awesome.”
“Employee very courteous and professional.
The computer would not allow him to accept equipment from me, so I wasted time that was unnecessary. The woman I spoke to on the phone should have told me not to go to the store.”
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“Dustin was very nice . I had to set up a new phone after my last one broke . He was very helpful and kind and the process was very smooth . Thank you Roseburg Verizon .”