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“We came in with heavy hearts and a lot of questions about cancelling a line and changing some service and left with 3 new lines and a new phone. Eric is knowledgeable, honest, and patient. We started with a wish list and ended with more than we thought possible. Very good service.”
“I’d been putting off switching carriers for way too long, dreading the whole “new account” hassle. Brocke completely flipped that expectation. He didn’t just process a switch — he actually took the time to find the right plan for what I needed and ended up saving me a significant amount compared to what I was paying before. On top of that, I walked out with brand new iPhones as part of the deal.
What really stood out was that he didn’t rush it. Setting up a new account and transferring everything over takes real time, and she stuck with it start to finish instead of pushing me through as fast as possible. That kind of patience is what actually makes a difference. I’ve had the opposite experience elsewhere and it’s exhausting.
Honestly, I should have switched to AT&T years ago. If you’re on the fence, ask for Brocke at the Roseburg store!!! Best experience I’ve had at a cell phone store”
“After a disappointing day with US cell Dave made our day saved us a bunch of money transferring all our stuff . We are new happy people GIVE DAVE A RAISE for his awesome work!”
“Excellent and thorough service. I needed an external outdoor cellular antenna that would work with Verizon. I was able to get exactly what I needed here for an excellent price and it ended up working perfectly. Would highly recommend Cagle for all of your wireless needs.”
“Wish I had came to the Costco T-Mobile location first, very friendly and helpful. Definitely will be coming back to this location and referring it to as many as I can. Thank you Costco T-Mobile location.”
10AM - 6PM
530 NE Garden Valley Blvd, Roseburg
Mobile Phones
“I've visited this store twice now and Racheal has helped me both times. She is just the best. Kind, courteous, knowledgeable, and professional with the added benefit of her awesome personality. She is amazing at explaining all my options, offering alternatives, and promoting specials that Cricket has. She's definitely a great addition to the Cricket team and I hope her manager notices. I know I'm happy when I walk through the doors and see her smiling face. Keep up the great work Racheal! I appreciate you!”
“ok at first i thought i was going to loose my crap after two weeks and calling the insurance company about getting my phone replace assurant claims and them transferring me to india to the philippines 8-10 hours wasted on phone i didn't want to go back into store i was so upset words cannot explain that but they have a young man there EDWARD MCCURRY.............. THIS IS THE 4 TH PERSON YES 4TH person i had seen told him whole story that i have records that iam paying for insurance. because my claim was denied. and he asked for the phone number ive bin calling well sir its the one i was given hear to call.........WELL THATS THE WRONG PHONE NUMBER THATS FOR TEAM MOBIL NOT US CELL....HE apologized and i could maybe understand that. because its going from us cell to team Mobil he asked what was wrong and no shit 3-5 seconds he said you have something stuck in your phone little peace of wood little peace he saw it dug it out and i was fixed !!! i looked at the port and so did all the other guys you got problems talk this young man. thanks Edward. he changed my settings back. but i also gave the card back to him. The guy that gave me the wrong phone number. told him you can return it and explain it better coming from you and not me....and yes maybe at the time he didn't know but the store should of known of that”
“I walked in today with and appointment and was keying it on on the kiosk when Paul invited me over before I was finished with filling out the form on the kiosk for my appointment. Paul was super friendly and made my day with a can do attitude. I have never received excellent service like that before. Paul went above and beyond what I usually receive. I have never received bad service there but Paul made my dad with his attitude which was awesome.”
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“I came into the Verizon store off of Garden Valley. It was an amazing experience. Lee was my salesman. He is amazing very personable. I would definitely come back again.”