UScellular offers outstanding communication services, connecting millions of people, businesses, and government operations with a reliable network. Customers appreciate the exceptional service from knowledgeable staff, always ready to assist with a smile. Reviews highlight positive experiences with employees like Chandi, Matt, and Chandler, who provide informative guidance and support during phone upgrades and bill management. Many clients report leaving the store satisfied, having received great deals on new devices and accessories. The staff is described as friendly and helpful, making even stressful situations manageable. While there may be some wait times, customers feel their concerns are always addressed and resolved effectively. Additionally, the strong 5G network coverage throughout the area is frequently praised. The Roseburg store invites visitors to explore special offers and experience the commitment to quality service firsthand. Overall, UScellular is recognized for its dedication to improving customer experiences and maintaining core values as it grows.
Tired of internet not working well, not even showing up on list of connections for tv.
April 2024
I had an awesome experience here with Chandi I think her name was, my phone broke and I came in for a new one and walked out with a great iPhone 15, the customer service was amazing and she was very informative and helpful and had wonderful conversations while she was setting up my new phone.
October 2023
Tim is the man to sell you plans efficiently! Excellent customer service. No surprises at the end of transaction.
