Victra, a Verizon Authorized Retailer in Roseburg, OR, offers a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. The store is committed to providing a positive experience with knowledgeable and friendly staff who focus on connecting customers with the right technology at a fair price. Customers have praised the staff for their helpfulness, patience, and dedication, especially highlighting Steven and Red for their exceptional service. Steven is known for being thorough, attentive, and resourceful, often going above and beyond to find the best deals and resolve issues, even staying past his shift if needed. Customers appreciate his ability to save them money and his genuine approach to customer care. Red is recognized for his patience and quick problem-solving skills, fixing issues in minutes and waiving fees when necessary, which left customers feeling grateful and valued. The team’s friendliness extends to interactions with children and families, making the store a welcoming environment. Many customers have shared positive experiences, including resolving complicated account issues and upgrading phones smoothly. Overall, Victra in Roseburg is highly recommended for its trustworthy service, helpful staff, and dedication to customer satisfaction, making it a top choice for cellular needs in the area.
Quick and easy! I just needed a charger so it wasn’t a big deal. Thanks.
February 2026
Rep their was very helpful getting new phone set up and help fix a bill the customer service they had to call was very nice and gave me discount for the mix up great place didn’t try force me to but anything I didn’t need or want was more focus on my needs then making me money
February 2026
Scott and Kobey went above and beyond to provide me with my order .. It was Scott's day off and he came right in to get it all set up .. Kobey went above his limits to provide me with my order. Thanks to both them ..
