The AT&T Store provides phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Reviews highlight that staff members are amazing, highly knowledgeable, and super thoughtful, often going above and beyond. Customers report that employees really took care of them, solved issues immediately, found all the best deals, and helped get new phones set up. Several experiences involved resolving problems that other locations failed to fix, including specific issues with customer service, a broken phone, and SIM card registration. These interactions resulted in customers getting new devices or waived fees at no extra cost, leaving them very happy.
Polite & patient help, usually no long wait at the South Salem store.
March 2025
Alex was awesome! He was very knowledgeable, friendly and helpful. He answered all questions we had with ease and confidence, and he was easy going and funny the whole time. He got us the best deal possible and we are extremely happy with switching to AT&T. I would highly recommend him to all my friends and family!
February 2025
We're existing AT&T customers, but came in to get a new phone as mine is old. We walked away with two phones free and no additional costs to our existing plan. Alex found all the best deals for us, and we walked away very happy! 👍