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“I was given excellent service as soon as I walked in, and the service itself took only twenty minutes. I walked in expecting to have to wait a week for my Iphone 15 to ship and I walked out with an IPhone 16. I am VERY satisfied with my service.”
“I just love how I could walk into this Verizon no long wait line and I got attended in such a nice manner Stefano was able to go to the extreme to help me out to lower my bill while still providing me with the best offers and discounts if it wasn’t for him I wouldn’t be able to understand what I was paying for Verizon pls give him a raise such a good experience I will only come back to this store to work with him :)”
“Ryan (aka “Rosie”), Elijah, and Jose - the GOAT Trinity - helped my wife and I negotiate with cellular provider criminals who held us hostage (aka Tracfone).
They also helped our marriage: by giving us the third party support we needed to solve the problem: porting out her number with Tracfone to my AT&T account.
Their friendly, timely, and amicable & affable attitudes made them really cool dudes, whereas Tracfone was so rude.”
“I took my 85 yr old parents to replace their phone and Aaron H helped us. This guy was so knowledgeable and patient. He answered all of their questions repeatedly. He deserves a promotion and a raise for sure!!”
“I had a very pleasant experience at this location. Eric was very patient and helpful and answered all of my questions, helping me pick out the best plan and phone for me. Would highly recommend this store to anyone looking to switch to att.”
“My fiancé and I went into the Cricket Wireless inside the Salem Center Mall needing help with my phone. We had lost the other phone and had to get service on my phone.
Yazmine treated us with so much respect and kindness. She didn’t just do her job well—she went above and beyond. It showed that she truly cares about people and treats customers like human beings, not just transactions.
We are so grateful for her good deed and the way she helped us. Cricket Wireless has always been good to us, and this experience just proves how much their staff cares. Thank you, Yazmine, and thank you Cricket for the wonderful service. We love being your customers!”
“I went in to pay a bill Yesenia helped me she was so busy, so professional and multitasking to help others. Definitely coming back to add another line for my daughter. Thanks Yesenia for the great customer service!”
“Yasmeen was incredibly helpful in resolving an issue that had been ongoing since March. After multiple calls and complaints to AT&T, she took the time to thoroughly review our account and made sure everything was finally resolved. She was friendly, professional, and kept us informed every step of the way, making sure we understood everything that was happening with our account. We truly appreciate her patience and outstanding customer service. Thank you, Yasmeen!”
“The gentleman that helped us today was so kind and so helpful. The 1st store I went to, the lady was so rude. This man quickly restored my faith in cricket customer care, and appreciated his quick and respectful customer service!”
“I just saw Adrian at this store after getting flawed assistance at the South Salem location. He was able to fix the problem with expertise and alacrity. He was friendly and helpful and I recommend this store over the S. Salem location by far!”
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“This is my mom and my second interaction with Eli and both times he went above and beyond to make us comfortable and our experience as fast as possible. His customer service skills are top notch! Verizon is lucky to have him!!”