Cricket Wireless Authorized Retailer in Salem offers cell phone plans tailored to fit various lifestyles, featuring unlimited talk, text, and data without an annual contract. Customers frequently praise the exceptional service provided by the staff, particularly Collin and David. Collin is noted for his outstanding customer service skills and ability to resolve issues quickly, making customers feel welcomed and valued. He has helped many, including assisting with difficult transitions from family to individual plans and resolving long-standing problems with devices. David also receives recognition for his professionalism and helpfulness, especially when assisting elderly customers. Overall, the store is highly regarded for its friendly and efficient service, making it a preferred choice for many.
The sales associate David is so fast,professional and friendly. I hope to see more associates like him in the future. He assisted my elderly mother with a new phone and was patient and so helpful. Greatly appreciated his customer service skills and professionalism.
April 2025
500 ⭐⭐⭐⭐⭐plus some! I went in after multiple attempts to switch off a family plan to individual. Told I couldn't multiple times. He had me in and out in a flash. He was very warm inviting caring! Thank you Collin, 💕
March 2025
Collin is AMAZING!!! His customer service skills are out standing! I come all the way across town to this store because of the way they treat their customers! Dave was a great help with the protective case selection!! Happy customer!!
