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“I received my order in reasonably timely fashion and it was exactly as expected. The company was efficient to work with and the product was great quality. I used it yesterday and it performed very well. Thanks!”
“This is the store with the nicest, most helpful group of people you'd ever want to shop with. Every time I come here, they greet me upon entry, and stop by if I am looking puzzled to see if they can help me choose the right item for the best solution. If I don't look puzzled, they ask if I'm finding what I need. And good prices too.”
“Parking is close to the door, and the counter is near inside. I love being able to get friendly help within seconds of parking the car. When I bought a relief valve for the water heater, it proved to be a little short. Their solution was a close nipple and coupler made of brass, no charge, so I'm completely satisfied with these guys.”
7AM - 5:30PM
5444 Commercial St SE, Salem
Hardware Stores
“Bought our decking materials from Kilgore. Everyone there was friendly, helpful, and knowledgeable. We would definitely recommend them. They even had a scrap box that we raided for some firewood kindling.”
“Well, your options are quality, price, and speed of availability, and you get to pick 2. Harbor Freight consistently checks the "price" and "speed of availability" boxes, so they're a bit of an emergency standby for me, and for that they get my 5 stars.”
“A great place to find the things you need (or want) at a great price. The staff went out of their way to help us find the product we were looking for.
Thank you!”
“Great service, friendly crew, and quick repairs. Brought two Senco nail guns in which needed overhauls. I was quickly contacted about the issues and within a day or two I had them back at a very reasonable price. Eagle will continue to get all my business. He has a good selection and price on tools as well.Thanks”
“Always fun looking through the store and now they are getting in so many Christmas items, great cards, etc. we came in just to purchase 20# of blk sunflower seeds for our birds; disappointed to find the same amount at Ace Hardware $2 less. ?”
“I clicked the wrong option to have my online order to be dropped off at a time I was going to present. I called, Micah answered and provided exceptional customer service assisting me with changing the option and assuring he would make a note for the delivery driver on the time I would be home. Though not guaranteed, the immediate solution and effort was excellent. Give them a raise!”
7:30AM - 5:30PM
980 Lancaster Dr NE, Salem
Hardware Stores
“We've been buying paint and supplies here for the last five years as we've restored our hundred year old house. They are incredibly knowledgeable and always willing to answer our many questions. Highly recommend!”
“I ordered some Andersen windows with Kyle, and he did a great job helping me find exactly what I needed. He had some suggestions to help me save money, and was able to help me right away, even though I just dropped in on him. Parr has so many quality building supplies, awesome pricing, and most importantly: staff that knows their product inside and out. I couldn’t imagine going anywhere else.”
“Thank you so much Jonté for you help. My husband and I were lost and could not find the vaccum section in the store. Luckily, Jonté came in and saved the day. Thank you so much!”
“Excellent customer service, very helpful and knowledgeable crew. Bob was very kind he helped me exchange my argon gas tank , created an account and made very good recommendations for an issue i was having with my welds. Definitely recommend them.”
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“I bought my tank under 500$ price is price! I got it right there and had it filled. Not bad price! Everyone is straight forward as i am too. Ill keep doing business with them.”
“Placed an order, with Ferguson Plumbing and I found them very fair priced and competitive. Service during and After the Sale Including the Delivery was exemplary and stellar. Ricardo corrected a discrepancy that Brad made accidentally complete to my satisfaction. Everything arrived with No Scratches, or Broken Merchandise. Ricardo assured me that if any issues were discovered or found, he would expeditiously correct it immediately. I highly recommend this Firm. I really felt valued as a Consumer Purchasing their Products and Services.”
“I really enjoy working with these guys, they are knowledgeable and very helpful most of the time. Yard crew is always respectful and courteous. Delivery drivers are the same way. Would recommend to anyone.”
“I was in Salem Oregon in June and had the pleasure of going into your store and receiving excellent customer service. Kenny Powell assisted us with a bathroom countertop when it was missing parts, he went beyond my expectations to solve the problem. The paint staff, and check out folks were very friendly and helpful. Since we were out of town and working on a house to rent, we really appreciated the help it was very stressful. Please share this with your employees they deserve a pat on the back. Good to see some good customer service in these times.”
“I've been here multiple times and the customer service is excellent. Friendly & knowledgeable employees. They are pros at what they do I'd highly recommend this place.”
“We usually go to Home Depot off Lancaster but a few days ago we decided to go to the Cherry Ave location. Upon walking in, we noticed two male employees by the customer service area. A young male & an older, heavy set guy with wavy hair. They were talking, then the older guy chuckled to the other employee probably because he heard we were lost & then he scattered. Elliot though, that guy was super accommodating! Not only did he cut our lumber but led us to a couple different aisles for other stuff.”
“Very helpful finding what I needed. Appreciated all the help in answering questions I may have.
With the purchase of a full unit of OSB, they loaded my trailer carefully, centering the load. Grateful for the extra care taken.
A good selection of bulk chain and cable. Cut to length or sold by the roll”
“Taylor j went above and beyond out his way help me and get exactly what I needed very helpful and supportive and the best attitude possible give this guys a raise !”
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“The staff go above and beyond to be helpful. Today is not the first day I have had a fantastic experience there, but it’s the first review. Today I brought in some pictures of a problem I had and the staff suggested a fix to try that didn’t require me to purchase anything. And it fixed the issue. I won’t go anywhere else.”