“The people that work at this place are good kind people, the customer service shows you that they care, and can go above and beyond. I only have one issue and it may simply be with their online ordering system. When you do a click and carry you would think that it would automatically trigger the warehouse to send extra inventory that week in order to cover unusually larger orders of certain items, however sometime even when I order in advance there are still often substantial shortages. Aside from those rare supply instances the employees are the best.”
“Needed some supplies for the coffee bar we run at church. Quick run in and grab early in the morning. Appreciate the early hours open and the selection. Was able to get everything we needed in one stop - like normal.”
“I HATE LINES! However, this time it went a little faster than before. They could use a dozen more electric shopping carts for people with disabilities~especially for the size of the place.”
“On 04/16/23 I went to the Costco Hearing Center at their Salem Oregon location. My Rexton hearing aids weren’t charging so I asked about purchasing a new replacement cord for the charger. Marilyn assisted me and agreed about the cord, but looked all around and said they’d have to order it. I thanked her and left disappointed because without my hearing aids I’m at such a loss. About 45mins to an hour later, here came “Marilyn” down the aisle and said “there you are I’ve been looking for you everywhere, I found a cord”! I was so excited I couldn’t believe how blessed I was.Marilyn went above and beyond my expectations and this new location will now be my home store!!! Thank you,Bev RamseyWoodburn OR”
“We own a local restaurant/bar and were caught unawares that our NOS was out in our beer system. It's a Saturday with live music and a full house expected. Though they were closed on a Saturday, the team at Industrial Source made it happen, got us what we needed and back to pouring frothy, delicious beers! Big thanks to Sean and his lil partner for delivering! We are impressed! Glad to have this reliable company servicing our account!”
“Kevin was so awesome and made getting my yellow fever vaccine a great experience, the shot didn’t hurt at all and he was very kind and helpful to me and my family!”
10AM - 8:30PM
4885 27th Ave SE, Salem
Wholesale Stores
“I was helped from beginning to fitting and finish by a wonderful tectniction named Philip. He was very professional and proficient. We've all had past experiences where glasses weren't just right, especially bifocals. From the start, he knew how to fit them to my vision before they were made and Philip knew all about the frame manufacturer. The fitting to my eyes, nose and ears was complicated, but I was completely impressed and satisfied. They fit perfectly. The bifocal was perfectly set in the lenses to my eyes.
This was the perfect experience due to the perfect technician's expertise and professional attitude, technique and patience. This so rarely happens.
Thank you Phillip, thank you very much.”
10AM - 8:30PM
4885 27th Ave SE, Salem
Wholesale Stores
“Phenomenal customer service! We ended up getting two flat tires two weeks after getting new tires at Costco. Neither was Costco’s fault, but Cameron patently helped us through the process of tire repair and replacing our spare with something that was safe and economical long-term. I really appreciate the time he took to explain things to my daughter and me.”
“I mostly buy gas here even though it's a little out of the way and always very busy.
Part of the reason is the price - it's usually very competitive and often cheaper than the loyalty discount prices at other gas stations. The other reason is the massive number of pumps and the fact that half of the pumps are dedicated for self-service and half for full service.
Oregonians still don't really understand how to pump gas - especially the older ones, so having a ton of full service pumps means boomers who spent the last 60+years never having to use a gas pump can get in those lines and stay out of the way if the rest of us.”