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“Super friendly staff made it easy to find the mattress we needed and we love it! Delivery and set up was very quick. Great prices and great experience all around!”
“Dominick was very knowledgeable and helped me narrow down the type of mattress and then we narrowed that down to the exact mattress. He explained features of each. It was a very easy , no pressure sale. I am going to be very happy with the mattress and adjustable frame. And I got a great price! My daughter says she is going to go see him when they're ready to buy”
“The two attendants Conor and Gordon were so helpful and welcoming and walked me through everything professionally and with utmost respect. Very impressed with their work and knowledge of their services and products. Helped tremendously with selecting out a new bed and accessories. 10/10 would recommend.”
“The customer service and product knowledge was fantastic. The sales person worked hard to help me stay in budget and make sure my needs were met. I feel like I got a great value too!”
“We had a great experience purchasing a mattress at Lake Oswego Mattress Firm and are especially grateful to Marc for making sure everything went smoothly - thank you!!!”
“James was great at helping me narrow down a new temper-pedic bed to replace my old tempur-pedic and helped me get the pricing just right with Memorial Day promos without any sales pressure.”
“Alan at Mattress Firm was outstanding! He was the only salesperson on duty when we arrived, yet he skillfully managed multiple customers, including us, without compromising on service. Despite juggling several clients, he made us feel genuinely looked after, taking the time to understand our needs and helping us find the perfect mattress. We’re thrilled with our purchase and appreciate Alan’s dedication and professionalism. Highly recommend working with him!”
“Absolutely thrilled with our recent experience thanks to David Bedritis! David is an exceptional salesman who went above and beyond to ensure we found exactly what we deserved. From start to finish, he provided outstanding service, making sure we felt both comfortable and secure in our purchase.
David's expertise and dedication were evident throughout the entire process. He patiently guided us, answered all our questions, and made us feel valued as customers. His knowledge and professionalism instilled confidence in our decision, and we couldn't be happier with the outcome.
Thank you, David, for your excellent work and for making our buying experience truly enjoyable. Highly recommend his services to anyone looking for a top-notch salesman!”
10AM - 8PM
8775 SW Cascade Ave, Beaverton
Mattress Stores
“I had a really nice experience picking out a new mattress at the Mattress World Northwest (Washington Square location). Thai was super kind and knowledgeable. He was very patient and made me feel confident in my decision. I also love that free delivery/removal of my old mattress was included!”
“I recently purchased a mattress from BedMart, and I had the pleasure of working with Mike Hogan. From start to finish, Mike was exceptional. His attention to detail and extensive knowledge about the various mattress options helped us find the perfect fit for our needs.
What stood out the most was Mike’s dedication to customer service. He went above and beyond by checking in with us before and after the delivery to ensure everything went smoothly. His proactive communication and genuine care made the entire process seamless and enjoyable.
I highly recommend Mike Hogan at BedMart for anyone in the market for a new mattress. His professionalism and commitment to customer satisfaction are truly commendable. Thank you, Mike, for making our mattress shopping experience outstanding!”
“Came to shop at mattress world after exploring other options, and by far this was the best location. Was greeted by Dylan B and made my experience fast and easy. Definitely recommend to my friends and family. :)”
“Large selection to choose fromExcellent service..Very nice designs…Comfortable prices, the attention of Mr. CésarThey make it easy and pleasant to shop here with them…”
“Ahmed was patient and helpful through a complex transaction using several different payment methods/discounts. Got a great deal on a couch and had an amazing experience!”
“Hector was extremely helpful and friendly! We went in three separate times to ensure it was the right fit and he was always there to assist. We had a great experience!”
“My wife Sharon Carr and I bought the Temperpedic Ergo assisted by
Daniela. The experience was delightful! Daniela addressed all of our concerns in a very professional manner. We would definitely shop there again!”
“Super knowledgeable very helpful staff, we tried numerous mattresses and didn’t feel pressured to buy an expensive new one or anything. Would definitely recommend if you’re looking for a new mattress or just in the area and need to take a nap. We are very happy with the mattress we purchased!”
“I walked in with a friend just looking to explore the different textures. Tracy was working and was super informative about the mattresses and how they work and we stayed for a while and had a lovely chat about band.”
“Justin was amazing! We were only looking for a new mattress. He assessed our needs with the smart match machine prompting us to walk out with a new set with an adjustable base.”
“I make a point of buying local and I was not disappointed with Hiddenbed of Oregon. Keith listened to my needs and helped me pick out the perfect bed. It was delived to my home and set up by two competent installers. They were clean, polite and did a very nice job attaching my bed to the wall. The craftsmanship of the bed is solid, real wood with several finishes to choose from. Upon my request, Keith provided me a piece of wood with the stain I had pick for my bed so I'm able to match other furnishings to go with my bed. Super nice people and I'm completely satisfied with my purchase!”
“A Most Wonderful experience, as Always there for years now ..
They Always have just what I need for my Healing.. They let me try a few different items, to choose the Best for my needs .
They went the extra mile this time, and sat me in a Most Wonderful chair, that lays back and is heated, it was Fantastic for what I was dealing with ?????”
“Stop by in hopes of finding a outdoor patio set and Reese was very helpful. We found one I liked and he honor the Sale quote he gave me. I came back the next day, I’m excited to use my new patio set with friends and family! Thank you and will shop her again.”
“Bed technology matching was cool! Rich was great to work with. Listened to our needs/issues, gave us enough options to compare and no forced upselling. We’re leaving today with a new tempur-pedic and looking forward to sleeping well. Thank you Rich!!”
“I had a great experience buying my mattress here. The salesperson (Claudia?) was very helpful. The first mattress wasn’t the right fit for me and they replaced it with a better one, no hassle. I’m glad to get my mattress from a local shop and with a comfort guarantee. Love my firm day rest memory foam!”
“I am beyond satisfied with the expertise and service provided to me by the very knowledgable and nice mattress expert Bill at the Hillsboro Esplanade Bed Mart. He helped me decide on best mattress based on my needs, helped make sure the final height of my mattress and box spring was perfect and made every part of the process be easy and efficient. The delivery guys were also perfect. I was so happy after sleeping so comfortably on the new guest bedroom mattress that I went back and bought a second mattress for my own bed. Second delivery was also perfect. I also found the quality of the pillows, mattress pad and sheet bundle I got with each mattress to have great added value. I went to other stores before Bed Mart and just didn’t feel comfortable enough to make a purchase. The options can be overwhelming but Bill made it easy. If you want to sleep well, get great value and super service buy from Bill Johnson at the Hillsboro Esplanade Bed Mart.”
“I don't have an issue with "Tualatin", but rather an issue with a Tualatin sleep product warranty.purchase/issue that was made from a Chehalis "Phyl's" store. The entire purchase process was done over the phone, knowing Phyl's customer service, we felt comfortable with ordering sight unseen and paid by cash at my residence. It was delivered to my home and set up. About two weeks ago, I noticed something poking /scratching my leg each time I got in and out of bed, further examination found a broken spring protruding through the mattress side. I phoned the Chehalis store, and was told that I needed to bring the mattress in and then it would be shipped to the factory and then the determination would be made as to: replace or repair the item. I explained to the clerk, that this was not acceptable, my wife and I are both disabled, that is why we did not go to the store for this purchase, we instead had it delivered to our home and then paid for it in cash. My wife called the store later and asked what we were exprcted to do in the meantime while the repair/replace of the unit was decided/completed. She was told that we could use an air matress/bed in its place. I don't think so! We chose Phyl's over Sleep Country because of the customer service. At least when we had a warranty claim with Sleep Country, they dispatched a crew to our home with a new mattress in hand and took the defective one back to the factory to repair/refurbish. We had a new mattress in the home before the defective mattress was hauled away. That is all we ask from Phyl's, bring out a new mattress and then the store could handle the defective return. I hope it can be accomplished before this spring does anymore damage to self, cover or the fitted sheets. My order number is: 116332 on a "Tualatin Sleep Product Englander 6206 King Mat Victoria/Preakness", the frame and boxspring units are fine, we just need the mattress replaced. We have been pleasd with your product thus far and hope you as the factory, can resolve this warranty issue. Thank You for any assistance you can provide. My contact information: e-mail address [email protected] James Wyrick 16626 littlerock rd sw Rochester Wa 98579 (phone: 360-273-6465)”
“I bought two matching reclining chairs from NW Gallery back in September. Wendy was my salesperson and she was excellent!I knew they'd take a while and gave them a call after 2 months. Ceasar called the manufacturer and they told him the fabric I had ordered was discontinued. They never thought to tell him - even with an open order waiting for it. He got right on it, gave me a call within the day and I went back to the store to pick another fabric. I've been very anxious that the new fabric wouldn't work as well and I finally just let it go and hoped for the best.The best happened! The chairs were delivered today on time, by two good guys who were careful and helpful. And the best news - the chairs are in perfect condition, work well and look great!I am very happy with my purchases and with NW Gallery Furniture!!! I recommend them highly! Ceasar and Wendy are pretty great as well!”
“Mark and Barbara were a great team balancing a few customers at once. It was our second time in the store and we bought a bed and adjustable base, very much looking forward to having it delivered and set up. The technology is pretty impressive, especially the feedback with the app.”
“The sales person was very patient and helpful. The delivery men were prompt. The unfortunate thing involving the installation happened because of the defective part. The handle could not be attached because of the stripped threads where the handle is attached to the fastener and secured by the set screw. Now waiting to hear if the part is available or if the freezer will have to be returned.”
“I had spinal surgery a few years back and my doctor told me I needed to get a really good bed. I had researched many different beds before a friend of mine told me about Casper. I walked into the Washington Square location and met a wonderful sales associate named Bianca who walked me through all the different styles and what would be best for me and I ended up buying the dream bed. And it’s literally been a dream! If not for Bianca’s attention to detail and actually listening to what I wanted and needed I don’t think I would’ve ended up with the right bed. I can’t thank her enough for all her help and excellent customer service!!”
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“We needed a new Queen bed and frame. Maddy was great found us what we wanted, after a liitle price negotation we had a matress and frame. In and out less than 45 minutes”