Mattress Stores near Tualatin, OR

30 locations found near Tualatin
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“I don't have an issue with "Tualatin", but rather an issue with a Tualatin sleep product warranty.purchase/issue that was made from a Chehalis "Phyl's" store. The entire purchase process was done over the phone, knowing Phyl's customer service, we felt comfortable with ordering sight unseen and paid by cash at my residence. It was delivered to my home and set up. About two weeks ago, I noticed something poking /scratching my leg each time I got in and out of bed, further examination found a broken spring protruding through the mattress side. I phoned the Chehalis store, and was told that I needed to bring the mattress in and then it would be shipped to the factory and then the determination would be made as to: replace or repair the item. I explained to the clerk, that this was not acceptable, my wife and I are both disabled, that is why we did not go to the store for this purchase, we instead had it delivered to our home and then paid for it in cash. My wife called the store later and asked what we were exprcted to do in the meantime while the repair/replace of the unit was decided/completed. She was told that we could use an air matress/bed in its place. I don't think so! We chose Phyl's over Sleep Country because of the customer service. At least when we had a warranty claim with Sleep Country, they dispatched a crew to our home with a new mattress in hand and took the defective one back to the factory to repair/refurbish. We had a new mattress in the home before the defective mattress was hauled away. That is all we ask from Phyl's, bring out a new mattress and then the store could handle the defective return. I hope it can be accomplished before this spring does anymore damage to self, cover or the fitted sheets. My order number is: 116332 on a "Tualatin Sleep Product Englander 6206 King Mat Victoria/Preakness", the frame and boxspring units are fine, we just need the mattress replaced. We have been pleasd with your product thus far and hope you as the factory, can resolve this warranty issue. Thank You for any assistance you can provide. My contact information: e-mail address [email protected] James Wyrick 16626 littlerock rd sw Rochester Wa 98579 (phone: 360-273-6465)”

4.8 Superb26 Reviews

“William was awesome! Very knowledgable about the product and personalized service to fit my needs. I told him my problem with my current mattress and before I arrived he had several packages ready to show me”

4.8 Superb118 Reviews

“Absolutely amazing service and super knowledgeable staff! Explained everything we were curious about and provided fantastic advice. Got us an amazing mattress and pillow combo :D”

5 Superb73 Reviews

“Sherri was extremely helpful with showing my family the different options for my growing son. We shared our needs and felt heard with what we wanted to purchase. I would highly recommend if you are wanting to purchase a mattress.”

5 Superb63 Reviews

“Centria and Trey were knowledgeable, kind and helped us pick out the perfect beds for our new home. Make sure that you visit them at the Sherwood location. Thank you for going above and beyond of us!!!Best,Kimberly & Troy”

4.9 Superb136 Reviews

“This store has great quality mattresses at much lower prices than the competition. We're repeat customers. Eric offers great, fast, convenient customer service. Overall, a great experience.”

5 Superb50 Reviews

“Absolutely amazing customer service. From the folks in the store to the delivery guys, 10 out of 5 stars if that makes sense. They all where polite, professional and punctual. The three P’s are very important to me and they nailed them all. Thanks again Dominick and Calvin and the rest of the team. You guys where great!”

4.9 Superb109 Reviews

“Wanted to give Russ a special thank you. He was very helpful and informative and made us feel very comfortable with our decision. We appreciated his patience and support with what we were looking for. We ended up leaving very happy with our purchase and would highly recommend going to him to look for great quality mattresses at a great prices.”

4.9 Superb88 Reviews

“My husband and I came in half an hour before closing, self conscious that we were going to make the employees stay late, but they were very polite and helpful and not rushed. They source most (maybe all) of their products in the pnw and after laying on a bunch of mattresses, I can't imagine buying one on line. Very helpful and knowledgeable sales assistant and we ended up ordering our mattress from them within that half an hour. Hey will pick up and recycle your old mattress too! Would definitely recommend and we'll be back when we need to buy more!”

5 Superb40 Reviews

“Adam from the Canby, Oregon store was wonderful. Very helpful with the price point we were working with and knowledgeable. We are so excited to finally get a good night sleep on our new mattress!”

5 Superb33 Reviews

“If I could give Tom Thornburg from BedMart six out of five stars, I would. He was extremely informative, kind, helpful, and did an amazing job helping my boyfriend and me find a great mattress. It was truly an unbeatable price and experience. If you are looking for a mattress, I highly recommend you go here! They had a good selection of mattresses so you will have a lot to choose from. The bed smart match was such cool technology and really assisted in finding the perfect mattress. On top of all that, the space felt very clean and I never felt pressured to buy anything! I bought my mattress on Friday and it should be here by Sunday! There aren't enough good things I could say about my experience here!”

4.9 Superb60 Reviews

“His location was extremely helpful with all steps of the process. They went the extra mile to ensure we were taken care of and never felt any pressure. Years later I lost parts to my bed frame and without fail, Breden was there to help find everything I needed with little hassle.”

5 Superb30 Reviews

“You get wonderful personal service at Bed Mart located at 8785 Scholls Ferry Rd. The very knowledgeable, Mike Hogan, took the time to find us the right bed and mattress to suit our needs.”

4.9 Superb50 Reviews

“Very friendly and helpful. We gave them a price point and description of our needs and they exceeded our expectations! No BS or trying to convince us to spend outside our limits. I’ll be sending all my friends and family there for their future mattress and bed frame needs”

4.9 Superb49 Reviews

“I worked with Thai, he was super helpful and informative and wasn't pushy at all. I went in there just to look and ended up buying a new mattress on the spot. 10/10 would recommend this location.”

4.9 Superb43 Reviews

“Excellent customer service! I bought many things here, bed frame, mattress, desk, custom perfect chair, desk lamps. Everything exceptional quality. Store manager Mark goes above and beyond for his customers.”

5 Superb25 Reviews

“My husband and I got all the help we needed and then some with our mattress buying experience. I don't look it on the surface, but I have severe spinal degeneration and a litany of other problems that make mattress buying a nightmare. I was so stressed out and overwhelmed with options-- I honestly don't even remember how I found myself at a mattress firm, but thank goodness I did.Nate was so understanding of my injuries and patient with my endless anxious questions for literal hours while we bellyached over which bed to buy. The one we ended up buying (back in July) didn't work out. I had slept on it for 90 days to give it a really fair shake, but I was having trouble staying asleep and getting the support I needed. It was a really great quality mattress and there were things I really liked about it, but it just wasn't working. I was back to being stressed out over my uncooperative body, but Nate was there again to say "I gotchu."We went back to the drawing board and found another mattress that I had never even heard of, but it came with Nate's personal recommendation and I knew I could trust it. We've only had it for 4 days at this point, but for the first time in months, I'm sleeping through the night and don't feel like I'm going to fall asleep at work. Worth its weight in gold! And for someone like me who can't just go pick out the most comfortable mattress in the store because of my medical needs, and who is working class and doesn't have money to burn on the wrong mattress, it made all the difference in the world to have someone who understood and took seriously all of my needs. (I'm so envious of the people who can say "whatever, just throw it in the guest room," or "I didn't like this mattress, give it to cousin Jimmy.")Nate is honest to a fault, an unfortunate rarity in this world that needs to be acknowledged and celebrated. I would say we'll definitely be back, but I know we're not going to need a new bed for a long time. Maybe if I ever need a new pillow or some nice sheets, I know where I'll be going.”

4.8 Superb127 Reviews

“William, who is normally at the Tualitin/Sherwood location, happened to be working at the Wilsonville store when we walked in. He has amazing customer service presence, friendly, not forced at all! He was so patient taking us literally all over the store helping us find the right mattresses and adjustable frames. He made calls to other stores, he answered every question we had, and did all he could to make this important decision easier for us to tackle! It’s never easy or cheap to invest in the right bed, but we were doing a split king so he had twice the challenges! He’s amazing. They have a real gem of an employee, they’re lucky to have him.Thanks again, William! Couldn’t have done this without you!”

4.8 Superb119 Reviews

“Never before have I been individually fit to a bed using science and technology. Thomas was Amazing. He knew what he was talking about and fit us to the perfect bed. We will likely be coming by and purchasing another soon. Very satisfied! (Edit: We came back and purchased a second the same day!)”

4.9 Superb37 Reviews

“Alan is a great person to work with. He provided a lot of information on different brands and made recommendations. He is very responsive too. I would recommend him at matress firm in Tigard.”

4.8 Superb108 Reviews

“We worked with Claire Reilly and had a great experience! She was very knowledgeable and helped guide us to the right couch and fabric. She provided us with multiple options as well as samples but ultimately left the decision to us. We appreciated the no stress or pressure experience. The ordering process was straight forward and she's already kept us in the loop on the status of our order. We are excited to get our couch and know it will be perfect for the space.”

4.9 Superb31 Reviews

“I cannot recommend this place too highly. The quality of the work and the materials is excellent. And the customer service was above and beyond. They worked with me well beyond what big box mattress store would ever do. Gary and David are top notch! I am completely satisfied with my entire experience here.”

5 Superb18 Reviews

“Mike really helped us understand the kind of mattress that would give us the best quality sleep as well as get the best deal possible. Truly excellent customer service. Would recommend this location to anyone and everyone!”

4.9 Superb26 Reviews

“Amazing again second delivery flawless. Such a great company to deal with. Damian and Dexter are so kind and helpful during deliveryJust had my third delivery. Dexter is such a friendly guy. And the other gentleman with him. I’m bad with names sorry. They both took great care it was a tight fit for this delivery. Very careful. Really appreciate everyone at northwest furniture outlet. All so great to deal with.”

4.8 Superb45 Reviews

“I am so glad I came here when I was shopping for a new living room. The selection was great, Caesar was so helpful and the items I wanted were in stock. 1 week later, I have a beautiful new living room! The delivery was great! I am going back for end tables now!.”

4.8 Superb43 Reviews

“I am beyond satisfied with the expertise and service provided to me by the very knowledgable and nice mattress expert Bill at the Hillsboro Esplanade Bed Mart. He helped me decide on best mattress based on my needs, helped make sure the final height of my mattress and box spring was perfect and made every part of the process be easy and efficient. The delivery guys were also perfect. I was so happy after sleeping so comfortably on the new guest bedroom mattress that I went back and bought a second mattress for my own bed. Second delivery was also perfect. I also found the quality of the pillows, mattress pad and sheet bundle I got with each mattress to have great added value. I went to other stores before Bed Mart and just didn’t feel comfortable enough to make a purchase. The options can be overwhelming but Bill made it easy. If you want to sleep well, get great value and super service buy from Bill Johnson at the Hillsboro Esplanade Bed Mart.”

5 Superb13 Reviews

“Let me start by saying, Adam and John are amazing people. The shop is incredible. Fantastic quality work and excellent customer service. Also prices are very reasonable compared to other futon shops. Don’t listen to the bad reviews about not being able to put futon a together. It is sad to see you people leaving bad feedback for good business because they are unable to follow instructions and have 0 communication skills. Oh, and they feel somehow entitled too. Go get your rock soft futon from rock solid people. ???”

4.8 Superb33 Reviews

“I had a great experience buying my mattress here. The salesperson (Claudia?) was very helpful. The first mattress wasn’t the right fit for me and they replaced it with a better one, no hassle. I’m glad to get my mattress from a local shop and with a comfort guarantee. Love my firm day rest memory foam!”

4.8 Superb28 Reviews

“Stopped by the bed mart outlet store to get a new mattress. David was very helpful and knowledgeable! He walked us through lots of options to find the best fit. Found the perfect one and check out went seamlessly with free delivery. Couldn’t be happier!”

4.7 Superb80 Reviews

“Mike was EXTREMELY patient and consultative with helping us make the best mattress for us. We never felt pressured at all. We’re very pleased with our mattress decision.”

4.7 Superb72 Reviews