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“Rather nice and easy to pick a phone. Transferring data was quick and mostly handled by our dealer Logan M.. Logan M. was very helpful and made sure I got the case I wanted and was able to explain that it was just from the old phoned needing space to make backups when there was a problem with transferring.”
“What a great experience today at the Washougal Verizon. The atmosphere was calm and friendly. Jacob was INCREDIBLY helpful, patient, thorough, and kind. Awesome job!”
“The repair was completed swiftly and efficiently, and now my tablet charges perfectly. The cost was reasonable, and they even offered a warranty on the repair. I’m thoroughly impressed with the quality of service.”
“Neilson (assistant manger) customer service was immaculate! He knew how to make the process of getting a new phone so easy. I had gone to another cricket store prior to stopping at this one, and the customer service was day and night. He is friendly, helpful and knows how to get his point across :)”
“When my phone unexpectedly stopped working, I brought it here and Zachary was unbelievably helpful and comforting. It was stressful to lose access to everything I use my phone for, but he got me all set up and connected back to the world in less than an hour, even though it was close to closing time. He also helped me bundle some items and had lots of insight. Thank you!!”
“Hunter at the Sandy At&t store was great. He helped me upgrade my plan and set up a new line with a new phone. I will most likely return to update both our phones before Christmas. Great customer service.”
“Amazing help getting our account fixed and properly set up. Stood on business with the call service person ensuring the account was set up, making sure they sent us a temporary password for something instead of giving a personal password on the recorded phone call and were an overall nice group of people here. Definitely coming here again. Especially if you need something done?”
“Zane was very helpful and patient with me and my husband. He explained everything clearly and made our purchases and experience very comfortable for us elderly folks.”
“I had the best and superb, amazing and kindly customer service experience with Mayra, she is the best at this store, so patience and kind, very friendly and helpful and brought a lot of things to help me save money. She just go above and beyond! She also has a very beautiful smile.❤️”
“Best phone purchasing experience I've had. Landen happily answered all my questions and met with me at a convenient location to pick up my new phone. If you are looking for a new phone for a great deal or if you need a repair service, you should seriously consider Phone Xchange.”
“Extremely helpful and very patient people. I’ll use this store rather than the big ATT store on Division. Absolutely no pressure while i made up my mind about which new phone i wanted, and the help in setting up my new one was great.”
“Salvador just wanted to let you know he was so super helpful pleasant to work with I'd recommend him if he wanted to go somewhere else very very personable and I love it thank you”
“Might sound a bit corny, but what delightful customer service! Very knowledgeable, friendly and patient young man was helping me out today. I can only highly recommend the store on SE 164th in Vancouver! Whatever I’ll break in the future, I will have them fix it:)”
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“Ashlie was a big help today. She had a great attitude beautiful smile and when one Avenue did not work she tried others to find a solution to my problem. It was a complex issue and she did wonderful. I would be happy working with her again in the future.”