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“Best post office in the area by far.
It's not close. Two other area post offices insisted something would be $9 dollars to mail. Each one gave a a different reason for the cost. Each one said the other one was wrong.
Pulled in here, she said I'm a rule sticker but let's see if it fits in the slot. It did.
Non -Machinable plus 53 cents on top of $1.11.
You can also hand cancel wedding invites here.”
“The people working at this post office are always pleasant and helpful. They know what they're doing and I've been mailing stuff from there to the West coast for many years without a problem.”
“Ty has consistently shown us what quality customer service looks like with a kind greeting, a smile, and personalized help. This post office would be remiss if they did not recognize and appreciate stellar employees like Ty that are the backbone of their people-facing duties.”
“Disregard the bad reviews, Bill is a funny guy and I’ve had nothing but great experiences with him! There are times where I’ve made mistakes with my mail but he was there to help and guide me through the process and shipping my packages has never been easier. People really need to lighten up and take jokes. The job is probably tough.”
“Even being so short staffed, they are still pleasant and accommodating. We see how hard they're working to get as much as they can to the customers and we appreciate it!”
“Their services are great.I don't know the lady's name ,but she is very kind and professional.Last time I needed to mail my documents and a return envelope so I could receive my passport as soon as possible.She helped me and remind me the tracking numbers ,told me the details patiently.I appreciate her help and I had received my documents successfully.There is another young girl who is working there.she is friendly and patient too.I like this USPS location,the parking lot is wide and clean,it's a very quiet place in our community and the store is tidy and clean,bright and their service is great.”
“I’ve always had such a great experience at this USPS location! The staff is genuinely so kind, friendly, and helpful. They take the time to answer questions and assist you without making you feel rushed or like you’re bothering them. It makes such a difference when you’re greeted with patience and respect, especially when the post office is busy.
I’ve had nothing but positive experiences here, and the customer service is always appreciated. Definitely recommend this location if you’re looking for a post office with friendly and welcoming staff!”
“Great staff, they are underpaid and understaffed (not their fault). Ask next time about the way the government screwed them over on their pension/health plans.”
“Excellent post office branch, and a true public service. I have relied on the post office for years, and the staff there has truly lived up to the tradition of the US Postal Service (and Department of the Post Office prior to 1971). I can't tell you the number of times that that counter staff was patient, helpful, and reassuring. Staff has changed, and yet, this high standard has continued to this day. Delivering a service to the rest of the People in such a dedicated way, and with a human touch. Please keep at it.”
“I stopped in this post office the week of Christmas to see if I could gather any information about my package that had supposedly traveled through this location the day prior. Heather helped me at the counter, and she was very kind in checking their system and giving me more information about my package’s travels and whereabouts. She also gave me a very clear explanation of why it got rerouted, instead of being delivered.
I also received a phone call from her the following day to let me know that my package should be arriving at my local post office a couple towns over, on Christmas Eve. That follow-up phone call was very much appreciated. This package was very special to me, and the item inside was not replaceable.
I was very thankful to receive such kind and helpful service in this post office. The USPS should be thankful to have an employee like Heather behind their counter.”
“Our mail carriers who deliver the mail are the absolute BEST anyone could ask for. People inside at desk could use a little PR training, but the carriers are wonderful!”
“I believe the post office these two negative comments are talking about is in East Earl, less than a mile away because I go out of my way to come here at 1058 Main Street just to avoid the negativity at the other branch. The lady here is the most helpful person I have ever come across”
“It's been almost 2 years since we moved. We had couple mail mixed ups with our neighbor at first. Very understandable since we have the same street number and the same first letter of the street name. Marian's always been very helpful when I dropped off our mail. This is a one man operation post office so we just need to be more patient and give more grace.”
“Our mail carrier, Sandra, is beyond phenomenal. She has delivered all of my packages quickly & safely & always makes sure they are delivered timely. Furthermore, Sandra is professional & friendly, something that is valued in the neighborhood. Seeing her is a delight & knowing someone is constantly working to serve & properly ensure our mailed is being delivered gives me peace of mind. The day she retires will be a sad day, and I would almost want to move out of the neighborhood because she will be a tough act to follow.”
“The management and team members of this post office have always gone above and beyond for us—both on a personal and business level—and have always been more than pleasant to be around. We're extremely grateful for their service!”
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“I often get overwhelmed at post offices. I don’t know what it is that stresses me out about them but Mark and Sheila do an amazing job. I’m so glad to have a small post office with amazing workers.”