United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
2100 N 13th St, Reading PA 19612 Hours
About United States Postal Service
The United States Postal Service at the 13th Street facility in Reading has received a mix of reviews from its customers. Many appreciate the friendly and knowledgeable staff, who provide helpful advice on mailing options, such as recommending priority mail for expedited services. The post office features a newly installed mail sorter machine aimed at improving efficiency and reducing delays. Customers can also utilize a self-service station to avoid long lines and can access passport services, which adds to the convenience of this location. However, some customers have expressed concerns about the reliability of mail delivery, particularly regarding PO Box services, citing staffing shortages as a potential issue. Despite these complaints, the overall impression remains positive, with many highlighting the cheerful demeanor of the staff even during busy times. Customers generally recommend this post office for its outstanding service and professionalism, showing appreciation for the honest and helpful employees.
Most Recent Reviews
June 2026
Always a wait here. Sadly. They have four windows I hardly ever see more than one open.
March 2026
First class mail slots available once you walk into lobby area
December 2025
I had a great experience. Kept me updated through the process of what I needed.
More Comments(95)
- Reading, Pennsylvania