Cricket Wireless Authorized Retailer is highly praised for its friendly and helpful staff. Customers appreciate the patience and excellent service provided by employees like Sean, Nate, and Gladys, who go above and beyond to assist with device setup, troubleshooting, and account management. The staff are described as knowledgeable, detailed, and attentive, making the shopping experience easy and comfortable. Visitors have noted that even when facing issues with devices such as iPhones, the store offers solutions and assistance, often with a personal touch. The store’s team is seen as a blessing to the company, offering great care and support, especially to those less familiar with technology. Customers also mention that the store provides good value, with the manager frequently finding ways to maximize benefits for shoppers. Overall, the store is recommended for its friendly atmosphere, helpful staff, and quality service, making it a trusted place for phone purchases, setup, and troubleshooting.
Easy transfer from metro to cricket. Nate was fast and helpful, very informative and answered all our questions.
December 2025
Cricket made it very hard to switch my old numbers and ended up charging me for three additional new numbers and lost one of my existing numbers. The only person that could help is nate at this facility the management. Knows everything about switching your old number over
August 2025
My man Joshua definitely knows what he’s doing! I took my parents in to get set up on a new plan, he was so fast and nice he almost got me to drop my phone plan and move to cricket myself! Easy 5 stars and will most certainly be returning Update: I made the switch after my parents good experience with cricket
