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“My phone completely died without warning, and I lost everything on it. After purchasing a new phone, I went to Ubreakifix . I wanted to see if they could do something to help me recover anything from my broken phone, even though it would not turn back on. Mike was kind, and knowledgeable. He took his time, and went over and beyond to help me. He never gave up, and I am happy to say that he managed to recover almost everything from my old phone! I highly recommend Ubreakifix! I will definitely use them again if I have another problem in the future.”
“MUGDAH was amazing. She helped me get a new phone after calling so many other stores and being told different prices. She was patient and explained everything clearly, answered all my questions and was very sweet! I would highly recommend coming to this store if you are a boost customer!”
“I highly recommend this store! We went to this store to ask for assistance in solving the issue with porting my neighbor's Consumer Cellular line over to AT&T and then going to the Apple Store to purchase a phone and watch. Apple had issues even though we had the transfer Pin and was of little help in helping - they told us to call Consumer Cellular. Consumer Cellular told us everything was fine on their end and to call AT&T. AT&T was no help on the phone. We were getting the run around from everyone. We went into the this AT&T store and the manager Paul was very helpful, patient and determined to fix the porting issue for us. He spent over an hour on the phone with different people at AT&T determined to solve it for us. He clearly went above and beyond. We were so impressed we bought the phone and watch for my neighbor from his store. I'll be back when I need a new one as well. Jo Jo was patient in setting up the tech for my elderly neighbor and making recommendations so it was more user friendly for her since she is new to Apple. Thank you Paul and Jo Jo - you have got a customer for life!”
“Nate was the most helpful at&t person I have ever came across. After days of getting wrong information from 3 different at&t employees, Nate went above and beyond to make sure I was given right information. It’s evident that he cares about his job, is very knowledgable in the industry, and he seriously deserves a promotion. He’s a huge asset to the company, and I am very thankful for his help!”
“Smile, you’re on Cricket! 😄
🎉 ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! 📱✨
Just come into the store and participate. Everyone is eligible!”
“I stopped at the Greentree office to inquire about services, a gentleman named Alec walked me through every question and because of his kindness and knowledge, I will be going with Verizon and whatever you’re paying him isn’t enough.”
“I had no wait time & Jason was more than competent, helpful & patient....He absolutely brought more understanding to cell phone usage as I am a senior with limited cell phone experience....He has a very pleasant demeanor...”
“Today I met Pradeepthi I was in an emergency situation needed to purchase a new phone she was extremely helpful and very intelligent in providing what was needed if I had to grade her I would give her an 8 plus for service”
“I honestly don't/can't remember the young guys name who has helped me out A LOT with my phone issues and my family's too! He's very polite and understanding about what I need. Also is very knowledgeable about cricket! I will always go back to him for everything! Thank you!!!”
“I stop by the boost store in Wharton square today to get my client a new phone. Rose?who works in the store really helped me out on choosing a phone and plan very good customer service. Thank you so much Rose ? for all you help. ?”
“Removed a small piece of broken lightning cable from my iPad for no charge!
I’ve also used them several times in the past for phone screen repairs. Highly recommend!”
“Bought my new iPhone from the most terrific young man, Roman. He was so patient and made me feel like I wasn’t as technically challenged as I am! He explained everything and made the experience so easy. Congratulations on a fantastic employee!”
“My phone wasn't making calls so I went to see if they could fix it. They did everything they could think of to fix my phone, but I needed a new one. I appreciate that they didn't immediately try to up-sell me, but rather tried to fix my problem cheaply first. I ended up with the same phone I had and it wasn't too expensive. Plus, they gave me a free case for the trouble. Shout out to Bobby (Reg. Man.) and Yaser for helping me out as best they could. I'll be back for the next phone. 5 stars!!”
“Hey my name is Mr saleh I’m at your location with AT&T and I love the way how Tatiana is serving people with kind and respectful and patient and so sweet and she is doing overtime for us”
“It was great experience and the ladies were great and the promotions and events they conduct are amazing i have been with them so long and beat store I would recommend”
“Today I went to Verizon. My experience with the staff was not only incredible it was memorable. Got a phone upgrade and the staff made sure that the process was completely finished before I left.
They went above and beyond to make sure I left much happier than when I came in.
This location will be a shining star for Verizon and they should take many notes from Bella and Dan. Their customer service, knowledge, and hospitality actually blew me away.”
“The Indian gentleman employed there is truly the most amazing person I have ever encountered. Having been in my wheelchair for much of my life, I've never experienced the kindness he has shown me. I felt a level of compassion from him that I haven't found in others. He assisted me with my inquiries and guided me on how to use my phone. He also refuses to accept tips, saying that it’s just not his style. What a wonderful person; we definitely need more individuals like this young man. May he be blessed.”
“Although we were not successful in repairing my son game computer this time, I would still like to thank Torel for the excellent customer service. He was professional, patient, and very helpful throughout the process. I truly appreciate his efforts and kindness. Thank you!”
“I went in this past Monday when my phone was not working at all. Hailey was so helpful, unfortunately she had to call Verizon customer service where the first lady was so rude she asked to speak to a manager 4x’s. We finally got another rep who put the manager on to help reset my SIM card. Hailey was very professional she understood I did not have the time or way to another store. Definitely for all my Verizon needs I will go to this store again! (If I wanted to deal with the rudeness of the customer service I would have called myself) oh wait my phone was not working!”
“Xavier is an excellent worker. I was in and out in an hour for a new phone / data transfer. I saw him multitask well to help us all get on with our day. I’ll definitely come back here.”
“Decent trip there, my buddies phone WA ALL MESSED up , but we hurried up and got on a bus shot down town just in the nic of time to get his phone back up and working. Great job, although now he's going crazy because he for sure see someone or something really trying hard to hack his phone! We've been up all night trackiing coding moves, new data entry to go against what we just did, lmao this is crazy! Big brother at its fullest, but never fear Mark the cell phone data techy is here lol. AND GUESS WHAT!! WE GOT EM... HAHAHA”
“Jenn was Exceptionally helpful!
Her Excellent Customer Service and being knowledgeable of how to fulfill my request,is what made my visit one that will certainly not be my last!
Thank you Jenn for providing something that is unfortunately hard to come by now;
An Excellent Customer Service experience!”
“It's all about the guy that Waits on you his name is Colin and he gives you the best deal and he's the first guy they never put a screen on my phone with no bubbles and I got a new phone for my daughter and he gave me the best price on the market so if you need a phone go see Colin down on Smithfield Street downtown”
“Good service and tech was knowledgeable, I liked that parking was available in a sometimes difficult spot to find parking. I recommend this store as other Cricket locations can be jerks and act like they are doing Us a favor.
Go to this one if you're anywhere close to Bellevue”
“I had a amazing experience add line nd switching data thanks to vj.incredibly knowledgeable,patients and transparent about all things pricing,phones.thanks for helped me transfer all my data thanks VJ thanks highly recommend.”
“Imari from the store at the McKees Rocks plaza was great today!!! Some of the best service I’ve ever experienced from any store. He’s the best and I hope yinz give that man a raise!!!”
“I’m not tech savvy. I was having some issues with my iPhone,caused by myself (😂)& Abdul was able to figure out what I had done,to mess up my iPhone settings,in a matter of seconds!!!! The next time I have an issue with my iPhone &/or watch, I’ll be going right back to see Abdul! Thank you so much,Abdul!!!!!!”
“This was the best service in a Metro by T-Mobile store I have ever experienced. I've been a customer since 2017. Max is fantastic! Go to this location for very good and informative service.”
“Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.”
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“Great service!! I came in to get an evaluation of my options for a new phone under my current plan. I spoke with Brian. This process was the most smooth in getting a new phone I’ve experienced so far. Very quick and easy experience than what I’ve experienced in the past. I was given great information that helped me make my decisions and was in and out of the store with a trade in from my old phone to my new quickly! Highly recommend.”