Car Rental in Bala Cynwyd, PA

“Customer service is a bomb 10 out of 10 at this location. I will always come back to rent a car from here as long as the young man behind the desk is working here he takes his time out answer any questions that you have we need more customer service like him Thank you so much for your service”

“No exaggeration, this is the best Enterprise I've been to. Staff is always helpful, cars are clean and even new the majority of the time. They really go the extra mile. I highly recommend this store!”

“On Dec 12th i booked a rental car with a one way drop off at the BWI Airport (drop off at Dover, DE). My flight lifted off 2 hours late so I called Budget reservation desk, was told not to worry, car would be available when I landed. After landing, went to BWI Budget desk I was told that my reservation had been dropped when I was 30 minutes late, told the nice gentleman (young, black gentlemen with dreadlocks) that I had called the reservation desk (gave him my reservation number). He found my reservation but it didn't include a one way drop off. Seems the Budget reservation desk had to re-enter my reservation when I was late and didn't catch that it was a one way drop off. The price was over $100 more, not my fault. The nice Budget gentlemen said he'd honor my initial reservation but could not make changes in his system. He said he'd leave a note for the Dover Budget Office and thought it would be ok. It was- kudo's to this gentlemen and to Budget for honoring original price and making a very tired customer super happy.”