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“Q and Z were incredibly helpful!!! Amazing service, extremely professional, very friendly, and very very knowledgeable!! Smooth and quick!! Adam was also very helpful.”
“I totally recommend going to ez phone repair in Narberth. It feels a whole lot different. I have been going to ez phone repair since it first opened in 2016. Idan and sori are nicest people ever. Most cell phone repair shops do not care about you and more about the money. While with idan and sori it feels totally opposite. They care about you more than money. I would give this store infinite stars.”
“Came in recently with my family because my screen was lifting on my iPhone, not sure what caused that. Lawrence was of great assistance, I was originally with Tmobile, that wasn’t an issue. Screen lifting wasn’t an issue, which I thought would make them deny the phone. Also instead of getting the Pro, I got the Pro Max and the watch I wanted. Price wasn’t too bad, yes I may have spent more than I would have liked but I also got way more than I originally came for. I will be recommending Lawrence to my friends, family, and whomever needs telecommunication services. Appreciate you”
“Very friendly & affordable. I got my iPhone 16 Pro Max done fast and easy! Cheaper than Apple, Quality just as the same or even better! Highly Recommend! Come see Jay for sure if you need your phone fixed!”
“Super helpful!! They were so honest and gave me a cheaper external option instead of just taking my money. This level of diligence and integrity is rare these days so I’m more than pleased with the service. I would recommend highly!!”
“I just want to thank Dave at the Verizon store in Flourtown for a great experience getting my new Samsung Galaxy up and running! He is a true expert and professional and you will be in good hands if you need a new phone!”
“The guy with the dreads Is very nice he helps me out all the time put my phone screen on cause I got messed up hands and I just Want whoever in charge he very nice.”
“Place is amazing! My Samsung Galaxy laptop had a broken back hinge and I initially thought I’d have to get a new computer ($700 plus) as my warranty already expired. Easy was able to repair my laptop within a few days for a small fraction of the replacement cost!”
“Although the cost of the phone screen replacement was higher than other repair shops I checked, Mr Fix had my screen on site. Service was great and completed within the expected time frame. I am satisfied with the service I received and would highly recommend Mr Fix for phone screen replacement.”
“⭐⭐⭐⭐⭐
Excellent Service from Kenyatta at Verizon!
I recently visited the Verizon store and had the pleasure of being assisted by Kenyatta. From the moment I walked in, she was warm, professional, and genuinely helpful.
Kenyatta took the time to listen carefully to my needs and explained all my options clearly without any pressure. She was incredibly knowledgeable about the plans, promotions, and technical details, which made my decision-making process so much easier. Her patience and friendly demeanor turned what could have been a stressful visit into a smooth and positive experience.
Thanks to Kenyatta’s expertise and excellent customer service, I was able to resolve my issue quickly and even upgraded my plan with full confidence. She went above and beyond to make sure everything was set up correctly before I left.
If you’re looking for outstanding service at Verizon, I highly recommend asking for Kenyatta. She truly represents the best of what customer service should be — kind, competent, and caring.
Thank you, Kenyatta! Keep up the fantastic work! ?”
“I took advantage of the Black Friday sale at Northern Liberties AT&T. Oscar was an amazing rep. He’s the store manager who gave my son and I his full attention. We are thrilled with our new phones and the iPad and watch that came with it. The store is inviting and bright. 5 stars all around!”
“Shamika did awesome! Super helpful and was so patient with me as we determined the best new phone. She also helped find better discounts to bring my plan monthly payment down. Highly recommend this Verizon store!”
“I just got a new phone at this store over the holidays with the family. Usually a dreadful experience was made very easy by the whole staff there. It was quick, informative, and even fun! I’d go back.”
“Xavier was well informed about the services offered as well as the devices. He was very well mannered and patient with us to assure we received exactly what it was we were looking for when we entered the store. He needs to be cloned and placed inside each of your locations to ensure exemplary customer service to your patrons!!!”
“Drew has helped me before and he helped me this time.. helped me with exactly what I needed and gave me some suggestions for the future 10 out of 10.. hooked me up with the AirPod pro 3’s cause I drive a lot and I like to listen to a little music while I hoop..”
“K.B. Was the man, hooked it up fast, I needed a phone obviously, and he came through. No salesperson perception, we're homies now. Go Birds. Go Birds. Go Birds.”
“Couldn’t ask for a better service I was on the road a delivery truck driver my phone broke while using gps , honestly it was about time I upgraded my phone anyways but the fact that I was in a rush and still on the clock (madhley) ,
(excuse me if I misspelled her name) but extremely helpful , very sweet women , she was able to help me and someone over the phone at the same time!”
“I would recommend this store because Jay is the best. She is knowledgeable, patient, helpful, and will answer your questions to best abilities. I was indecisive about what phones should I purchase and she gave me a good advice and patient with me and never kicked me out when I'm just deciding and looking up the phone because she understands. Thank you for her great customer service”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“This store is the best! Ahmed was so courteous and helpful. It’s nice to know there are still genuine people in our society. Thank you Ahmed I’ll definitely be back!”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“The young lady who works here has been a great help! I upgraded my phone on 12/24/2024, and she transferred all of my information. She is very knowledgeable, helpful and kind!”
“Went from 5 stars to -1. Went into this store today and tried to change my pin. Manager she identified herself as is very rude and unprofessional. Since I don’t know her name — black woman with red hair. I’ve dealt with the previous manager and every store associate her has always been helpful. When I asked her for her name she refused murmullé times to provide it and said “I don’t need it”.
This person should not be in any position of leadership. Disappointing and I will me making a complaint to the BBB
Update: My review from earlier you can disregard. Daniel the Manager and Chris are wonderful, and the complete opposite of the previous negative experience I’ve had this location. With Dan in charge, the store vibe is positive, , professional and both Chris and Dan go out of their way to help you.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“I was in need of a new cell phone. My brother referred me to Mr Sayd. I was very well cared for by Mr Sayd. He was very informative, patient, and knowledgeable of the product I purchased. Mr Sayd, walked me through the process and if I had any problems to contact him. Great customer service. This store does need help because everyone is giving there full attention to the customers. Thank you”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“Young man Mario was VERY helpful! Answered every question we had and made great suggestions...he didn't seem bothered by our questions and was very knowledgeable. We had a great experience!”
“Wanted to share a wonderful customer service experience I had today!! Kerry at the Verizon store on Ridge Pike was super! Very professional and willingly to help me!!”
“Yarelis exhibited exceptional customer service. She eagerly answering account questions and providing additional information necessary to make the correct purchase for my 11 year old son. Her knowledge of company policy and pricing was refreshing and made selecting a device easy. Once I obtain the port pin number, it would be a pleasure to have her complete the transaction. Thank you Yarelis”
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“The representative answered every question I had in a way that I understood what was being said. Many times sales reps will explain things in a very technical way that is not easily understandable to us seniors. Thanks for taking the time to make sure I was able to use my new phone comfortably.”