“Excellent Customer Service:
So, being a bit of a Jerry when it comes to most things Vape-related, I purchased what I assumed were my correct VooPoo coils from Smoke Wizard, showing them the correct package and receiving the correct package. But when I opened the coils I noticed they weren't my usual ones...
longer story short, VooPoo had put the INCORRECT coils into my normal packaging. I didn't even realize this (see being a Jerry above) and my guy at Smoke Wizard brought this to my attention. After it was established that VooPoo was at fault, (apologies for not knowing name, but employee with goatee) he didn't hesitate to right the wrong and i received my correct coils without any additional charge etc.
Needless to say they made a permanent customer for being quite reasonable in a growingly unreasonable world.
Big Ups,
J”
“Love this place everyone is friendly except one employee she has a nasty attitude and rushed me out one day soon as i walked in saying she had to leave and it was only like1 pm in afternoon! Shes the very tall long dark haired lady with no teeth. Kathy is the very best! and the young blonde idk her name”
“I don't smoke but I stop in for my family members who don't drive and the people there are all fantastic! They're so nice to talk too. If I have a question about a specific item they will do their best to explain items to me. Always friendly and smiling and greet you when you come through nthe door. One of the nicest place to visit.. Customer service is everything to me.”