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“Michael Filpo from the Birdsboro Pa branch assisted me with a situation I was having with one of my accounts. He handled it with great manners and professionalism. Michael kept me informed on the progress of the solution he identified by following up on what they were working on then again with the final resolution update with the outcome I really needed.
Regardless of my successful outcome, Michael is an exceptional and valuable asset to M&T Bank.
Thanks again Michael!”
Banks
Banks
“Alicia is one of those employees that you hear about but rarely see. Great customer service, knowledgeable about the industry, compassionate about finding a way to have the customer walk away with a smile. I can't say enough great things about Alicia! While I expect good service at DCU, she is extraordinary. I will be talking about my visit for years to come. THIS is the kind of relationship people talk about but rarely experience.”