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“Kind and efficient shipping center. Shipping labels can be emailed and printed for customers saving time and money if you do not own your own printer. Easy street parking for a quick in-and-out visit. I've rarely had to wait. When I do, the lines are way shorter than other shipping centers.”
“It is so quick and easy for returns! No need to worry about boxes or packaging it up. Just have your return QR code ready. You are open after work which is necessary for me to use the UPS store.”
“Don’t need a printer when you have Andre, Nathan, and Nadine. Their staff are top notch humans, skilled & jovial to boot. I visit 1-2 monthly & always walk out with exactly what I need and a smile on my face.”
“We've been working with Elite for almost 7 years now, and have never had a need to complain. They are wonderful to work with & always timely & efficient.”
“Very professional and courteous staff. They are also very knowledgeable about how to mail items at the best cost. They answer questions and explain why one shipping method is better than the other. I mail a lot of packages and they are the only post office I use. They are also a model of great customer service. If they weren't so busy running a post office, they could teach some other local businesses a thing or two. 5 stars for sure!”
“The print services team at the Lititz Pike, Lancaster PA store is detail and quality focused. They catch mistakes I make before processing my orders. Been having 600+ copies of a mailer printed once each month for 4 years and they are fantastic to work with.”
“Kevin in the Marketing Department deserves a 10+ for his outstanding customer service! He consistently goes above and beyond by remembering customers by name, paying close attention to every detail, and ensuring orders are printed and ready for pickup—often within an hour or even sooner.
I gladly travel out of my way to come here because I know the service and quality will be exceptional every single time. Kevin’s professionalism, efficiency, and genuinely friendly personality make every interaction a great experience.
Thank you, Kevin, for all the hard work you put in and for always being so welcoming and helpful. Your dedication does not go unnoticed and is truly appreciated!”
“The young woman who assisted me with printing some handouts for a club on our college campus was extremely helpful. She did awesome! It’s nice to go into a store and have a need and someone is an expert at what they are doing and can give the customer a great experience.”
“I’ve been here a number of times and they are always super helpful even on very troublesome packages. Very friendly and service is great. Only con is that their hours on google aren’t correct due to worker shortage. I’ve shown up a few times and they were closed during supposed business hours. Check review photos for a pic of their real hours.”
“The supervisors Lenny, Damian and Nick are so efficient and keep this FedEx running smooth. The 3 of them are also the nicest guys you could ever meet. If I could leave a 20 star review I would.”
“Stopped in here to mail a 80+ cards at once. Glad I took them here first instead of dropping them in a mailbox because since they were square cards and envelopes they required additional postage.”
“My business takes me all over Lancaster and Lebanon and Berks counties, and I also ship a lot of books, so I've done business at least 50 local post offices. This cute little place is one of the friendliest. And now that they have actual parking spaces, it's convenient too! Keep it up, folks.”
“Ordered a laptop online for store pickup. It was ready for pickup in 30 minutes. Went to the store to pickup my laptop and was in and out in less then 10 minutes. The staff was very friendly. Without a doubt I will be doing more business with Staples”
“Arrived w/ a load of rolled paperGot unloaded within 30 minutesLeft w/ no issues.The only thing that sucks about it is that they don't allow overnight parking (at the time of this message). Otherwise, it's alright.”
“I came in to get my fingerprinting done, and Amanda was incredibly helpful, patient, and attentive. She assisted me through the entire process with care and professionalism. I truly appreciate the excellent customer service—she is a very kind and wonderful person. Thank you so much.”
“i don’t really leave reviews but i run a small business where i frequent this post office and drop off a large amount of packages (filling a big bin or more) weekly. the employees are always so kind and never make me feel bad (even though i do feel bad haha) and i’ve never had any issues with mail getting lost. just wanted to thank them because it’s appreciated <3”
“We used to not enjoy this post office, but lately it's been really great. I think perhaps the new personnel are making a huge difference for the better. Janine at the front desk is always pleasant, professional, and wonderful to work with.”
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“Locations like this really make it easy to decide who to ship with. I'm in there a decent amount every week and its always fast, easy and the employees are great! If you're making a stop at a UPS store, make sure its this one!”