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“So I went to this ups store for the first time and I'm telling you the people's that work there are very well train people everyone was nice and the clean was clean ?.This will for ever be my store.”
“Imani and Eric are both awesome! They were helpful, friendly, and had my print materials ready to go (along with answering all my questions). 10/10 experience at this store, and I’ll gladly continue to go back!”
“Wow, this is one of the few stores with amazing customer service. Even though they were super busy, Crystal managed to keep a smile on her face and welcome each customer. I will definitely do all future business at this location, even though it's not the closest. Accolades to a wonderful, customer friendly UPS!
Never change, please”
“Carney and erik are amazing customer service reps. Whoever has had an issue in the past must be absolutely insane. I've worked a lot of customer service so I definitely know. Carney is an amazing worker who always has a great attitude and tries very hard. She can only do and control so much so an employee and people need to understand that. She always does her best! Thank you guys for making the ups store great. You guys should definitely get more recognition.”
“This place is efficient, helpful and the staff are always pleasant. Amal is especially friendly and she was great when we needed to get our documents notarized with witnesses.”
“I had such a great experience at this UPS Store thanks to Dan! He was incredibly helpful, patient, and understanding throughout the entire process. I came in feeling a bit overwhelmed, but Dan took the time to walk me through every step, answered all my questions, and made sure everything was done right. His professionalism and supportive attitude made all the difference. Thank you, Dan—you turned a stressful day into a smooth one! Highly recommend this location because of the outstanding service.”
“Dear Jayden and Erika,
I just wanted to take a moment to sincerely thank both of you for the consistently outstanding service you provide at the UPS Store. Your accommodating and helpful nature never goes unnoticed, and it truly makes a difference every time I visit.
Whether it’s assisting with shipments, answering my questions patiently, or going the extra mile to ensure everything is handled smoothly, your dedication and professionalism stand out. It’s clear that you both genuinely care about your customers, and that level of attentiveness creates a welcoming and positive experience.
Thank you again for being so reliable and kind. Your hard work and friendly attitude are deeply appreciated, and I feel fortunate to have such wonderful people helping me whenever I need it.
With gratitude,
Kisha W”
“Taj and Theresa helped me out immensely with my drop offs and explained everything I needed to know for future visits. The atmosphere of the store was very lighthearted.”
“Impeccable professionalism, perfect communication, my request to send a package from the United States to France turned into a totally successful experience. I recommend US Mailroom. They are great!”
“Marcel gave the absolute best customer service! When a different print store couldn't print the prayer cards we needed for a celebration of life I called UPS and Marcel made it happen within the hour. He took the extra effort to make sure they would be exactly what we needed while providing comfort and compassion, which is exactly what we needed. Thank you, Marcel.”
“Almost always have a good experience here, friendly and efficient service. Last time I came in the shorter guy was kind of rude. First time seeing him, maybe just having a bad day who knows. Hope to continue having good experiences here, the regular guys are awesome!”
11AM - 2:45PM
2000 Hamilton St, Philadelphia
Mailbox Centers
“This place was ideal for my storage needs for one year. Everyone working here has been super nice; for example, I forgot to turn off auto-pay at the very end of the lease and they saved the check for me, called me about it, and allowed me to pick up the non-cashed check at my convenience. The loading bay and parking spots were super convenient for the moves, too.”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“The UPS store at 37th and spruce was clean the representative was friendly and welcoming and help me with my packaging and shipping and I love the store and I will go back”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“Hadn’t been to this location for years and was not looking forward to it based on past interactions, but I was pleasantly surprised! A tall gentleman helped carry my large shipment from my car to the front desk, taped everything up, and was so nice too!”
“I’m fully convinced that there is no such thing as a mean USPS employee because I have literally never met one. The ladies working at this office are always the sweetest people on the planet! I’ve mostly worked retail and service jobs and have dealt with my fair share of difficult customers, so my heart goes out to folks who work any kind of customer service. Post office ladies are top tier customer service. I can only imagine what kind of people they deal with but the ones I’ve met always great the next customer with positive energy and I try to be as kind as possible in return. God(s) bless USPS workers all my homies love USPS workers <3”
“The store agent went above and beyond in providing assistance. Accepted and re-taped package, and applied label, even though the return was going through USPS. She said she would get it to the postal service when they came for pickup/dropoff. Saved me an extra trip!”
“Went to this office to get my son's passport done and we had a good experience. George was personable and very helpful with the process. He knows what he is doing and kept the long line moving quickly.”
“Great team. Chris is gone above and beyond Over the past year. I’m in once a week and your team provide provides great service. Chris is the best & I’m so glad you guys are available locally”
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“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”