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“I have been having trouble for days finding staples for my staple gun. The ladies working here were so nice and knowledgeable. They sent me right to the staples and then helped me find the right ones.”
“I had the best experience working with Sophia and Brian! They made the entire process seamless and were able to share so much knowledge during it. They are both so kind and so enjoyable to work with. They really made my vision come to life! I highly recommend them for your next project. I can’t wait to work with them both again.”
“Just made a purchase of several windows, sliding patio doors and such thru the in-store millwork desk and the store associate Shaelin. She was very helpful and knowledgeable in sorting out my order and making a few changes and addtions over several store visits. If you need any help with the purchasing of doors, windows or any millwork desk items, be sure to ask for her.”
“My construction business is located in Upper St. Clair, and I frequent the Bethel Park - Home Depot for many project needs.Angel in Customer Service & Returns has been phenomenal to work with for all returns/questions.I recently made a large return on 02/04/2024 - and she was patient, thorough, and personable throughout the process.Thank You, Angel for your professionalism and kindness, which is sincerely appreciated.John Howard Ross V, Owner of Ross Construction Firm - LLC”
“I love busy beaver stores and this is very nice to have in Lawrenceville. They sell anything you may need even if it's not the biggest of their stores. A bonus is that it's rarely too busy. It's also one of the few places where I always find salt in winter when all the other stores around are out.The staff is hit or miss. I have met very good employees and probably a couple that were very slow and dragged out the check out too long. Overall a great place if you don't feel like going to the bigger stores like Home Depot and Lowe's.”
“Every time I go into the camp Horne home Depot I got excellent customer service! To the point where they stop what they're doing just to show me where the product is! Which one to purchase they are really knowledgeable on each section of the store / Warehouse! Just want to say thank you and I really appreciate your services”
“The staff is absolutely awesome at this location, and the store is always clean and well organized. There’s always someone available to answer questions and they are normally well stocked on everything.”
“Years of Excellent Customer Service from all of the Employees. Always friendly from the time you walk into the store, and always asking do you need any help to the car loading. They have always gone above and beyond, which I could never get at a Big Box Store. Thanks”
“I had (3) great experiences dealing with Ray in the flooring department. Ray was super knowledgeable and professional with the products Home Depot could offer for the remodeling of my new home. I came back (2) different times specifically for Ray to ensure my orders were placed correctly and everything was perfect -given the amount of money I was spending. I also signed up for the credit card with him. He was excellent to deal with, quick with technology and always followed up with the many questions I did have. Home Depot is lucky to have him!!!!”
“It would greatly benefit Home Depot to reduce the number of self-checkouts and increase the presence of workers at the front to assist with customer checkouts.While it may seem like society is becoming less inclined to work, Home Depot could consider offering discounts to customers who choose to scan their own items. However, it is crucial to address the issue of scanner malfunctions promptly, as waiting for assistance can be time-consuming and frustrating.Implementing a system similar to grocery stores, where workers scan the items for customers, would simplify the process and improve efficiency. Although technology continues to advance rapidly, it is important to strike a balance between automation and human assistance.While workers are undoubtedly helpful, it would be fair to give self-checkouts a two-star rating.”
“8-17-2023.When I entered the Busy Beaver in Crafton, PA, Regina greeted me with a smile and eye contact. I asked her about the Deal of the Day, and she immediately showed it to me. I was blessed to be able to receive the Deal because it was a fantastic Mixed Hand Tool Set that was normally priced at $26 now at $5. Regina took care of me at the checkout quickly and professionally. She offered additional assistance and wished me a wonderful rest of my day. I recommend Regina and the Crafton Busy Beaver to family and friends. They were the only store with the Deal of the Day in stock within 50 miles of Weirton. Thank you for having this wonderful gift in stock and for such a great person in your employ. <3”
“Sometimes it’s very hard to find what you are looking for at Lowe’s. I had great help at this location. Even though they didn’t have my item we exhausted all options before we ruled it out. Great store although it can be very busy at times”
“Wanted to give a great review to John in Millworks department at the West Mifflin Lowes. He was very knowledgeable, helpful and responsive to my needs and questions over several visits for a large window/door order. He followed up quickly with answers and even called a few times to check and make sure I had everything I needed in the numerous revisions and emails.”
“Hot water tank went out. Immediately looked online, filled out a form on The Home Depot’s website. Within an hour or two I got a call from Mitchell’s plumbing for details. I provided them, braced myself for the cost, and was given some options for same day installation and haul away over the phone. Pulled the trigger on it through my HD credit card, Mitchell was there within 4-5 hours and it was done. 0% financing. Only thing that could’ve been smoother was the paperwork since their tablet couldn’t get an internet signal. Overall this was quite painless. Satisfied. Hope it lasts.Service: Plumbing fixture installation”
“I have NEVER had any issues at this Home Depot ... The staff has always been helpful and friendly. Sure, on occasion you have to look for someone to assist you, but where doesn't?”
“Had a really pleasant experience. We wanted to get an estimate for a countertop for our kitchen. Kevin was very informative and gave us a lot of helpful info along with our estimate. Also at Madi at checkout was also very kind and helpful!”
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“Needed plexiglass cut with millimeter precision. Staff could not have been more patient, helpful, or friendly. Allowing measure and remeasure before performing the requested cuts. This particular store rises above its sister locations in the region. Great experience.”