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“We worked with Andrew today to upgrade a phone. He not only helped us upgrade but went through our account diligently so that we ended up adding services and also saving money on our monthly bill! I can’t be happier with the service at this Verizon store”
“I had a great experience switching from AT&T to Verizon. The process was smooth and much easier than I expected. Bryan was very helpful, patient, and took the time to explain all my options so I could choose the best plan for my needs.
They made the transfer quick and stress-free, including moving my number and setting up my phone. I really appreciated how professional and friendly he was throughout the process.
Overall, a very positive experience. I would definitely recommend Verizon to anyone thinking about changing carriers.”
“Jarrad was our tech rep and was courteous and patient with my wife and I as we both updated our phones. Long process but it was no bother or inconvenience for Jared. You should be proud to have him on your team”
“Had a fantastic experience in this store. The worker, Kristal, was very knowledgeable and friendly. Will recommend this store to all of my friends who have Verizon to deal specifically with Kristal.”
“I want to give a big thank you to Angel at Cricket Wireless for providing outstanding service to my client! From the moment she walked in, Angel made her feel truly welcome. His kindness, patience, and genuine willingness to answer all of her questions made a world of difference.
Not only did he take the time to guide her through everything with care and respect, but he also helped her get an amazing deal on her new phone with unlimited service — she couldn’t be happier!
Angel, thank you for going above and beyond. Your excellent customer service didn’t go unnoticed, and we appreciate you!”
“The staff here work hard and always try to fix our phone problems! I always feel welcome and the staff make sure that your needs are met before leaving! Thank you!”
“I want to thank Nate at the American plaza location I've been having an issue trying to solve for months and no one was able to call me on specific list but I came into American plaza and he was able to help me to fix my issue and it was very kind and pleasant I would recommend anyone to come to American plaza and speak with me he gives excellent customer service and he is a great employee to have and I keep coming back for him cuz he's always has great customer service.”
“Stopped in today, and Reilly, the manager, put my new screen saver on my iPhone without charge. Many thanks, Reilly, from a customer who is a low-tech baby boomer! Very grateful.”
“Got my new phone in Allentown on Sat and Magdalena P. was super nice and helped me with everything and was so very patient when it took me (no lie) about a half hour to decide which phone I wanted and even was gonna help me set up and transfer everything from my old phone but I did the set-up at home.”
“Went in to upgrade my phone - Matthew was there to help me the whole way through. He broke down everything for me very easily & made the entire process engaging & simple. Without a doubt, the standard of what customer service should be. Next time I go into this store, he’s the one I’m asking for & I would recommend anyone else to do the same.”
“Worker was pushy but that's on us because we came in before they closed for the day. Sadly could barely understand him when he spoke very muffled but otherwise after everything was said and done he helped us out and got my husbands phone situated.”
“Give the associate Yadira bonus! She made sure of what I was in there for, and was friendly from start to finish, was conversational and knowledgeable. And I will be going to that ATT for my needs from now on!”
“I went in to have a new phone set up and have what was on my old phone transfered to it. My old phone was defective which made it a problem doing that but Luis the manager took care of it, mission accomplished. He is an expert at what he does a true professional. Along with being patient and knowledgeable he was very personable, making him a great representative for att and that store. Thank you Luis”
10:00 AM - 7:00 PM
328 W Broad St, Quakertown
Mobile Phone Accessories
“Allison drove to my home and replaced the front cracked screen on my Galaxy S9+ within a day of calling. She was on time, professional, and provided an exceptional value.”
“I brought my old, nearly overloaded and very slow laptop to restore my access to my email account. Just a week later, my email access was restored and I understood what I needed to do to speed up the computer and empty out the storage. Success and smiles!”
“Had a terrible experience with cricket wireless online, was skeptical about going to the store but, I called and talked to Melvin. He told me everything I needed to make switch easy. He told me the reception was great and it is. He also made sure the price was gonna be what I thought it would be, no hidden bs. I'd give cricket wireless online zero stars. But this quakertown location an easy 5 stars. Make sure to ask for Melvin. He's the only reason I switched carriers”
“Emergency repair while I was out of town working. Friendly and knowledgeable service. Had me back up and running in less than an hour. Excellent experience; look no further. Highly recommend. ??????”
“The staff at this location is very helpful, very professional, and very patient. They answer all my questions. Alberto helped us on several occasions, and we really appreciate it.”
“I came in wanting to upgrade my phone. The employee I spoke to, I believe her name is Niyah was very informed, accommodating, and helped me get a new phone and free apple watch. Great service, thank you <3”
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“Ray and Kay did an amazing job working on my difficult situation. They were able to think outside the box to come up with a solution to my iPhone issues. I would highly recommend them and this location to anyone in need of tech repair.”