“I went in for a phone replacement. My phone was old. I am kinda old school and do not understand a lot. Mike was outstanding, patient,kind and answered all my questions. I highly recommend working with him for your phone!!!!, He went over and above!!!!”
10AM - 7PM
3026 Lehigh St, Allentown“I highly recommend this location because my experience was amazing!!!! Wilder “Will” Perez was so helpful and he took his time to explain the product. He was patience, make it easy to understand, he was professional and he had knowledge on what he was doing and talking about. Thanks for helping me purchasing my new phone.”
“We had the pleasure of working with Amy….she is incredible….patience of a saint, spoke at a nice pace, and she had an answer for all our questions….she was never stumped!! We highly recommend her.”
“Sales rep was amazing. Very knowledgeable and personable. I told him what I needed and he developed a plan and made appropriate suggestions on phones and a smart watch. He made the entire visit enjoyable and stress free. I even bought some accessories based on his recommendations. Great experience overall.”
10AM - 6PM
3075 Tilghman St, Allentown“Jerell is AWESOME...kind, patient and answered all my questions. This young man deserves a RAISE. Found a phone for me that was a little more than what I wanted to spend but I went with it. Told me to come back or call if I had any problems or more questions. I hate buying new phones and then having to learn all the new technology that goes with it but Jerell made the process easier! Thanks Jerell!!!!!”
“Had a fantastic experience in this store. The worker, Kristal, was very knowledgeable and friendly. Will recommend this store to all of my friends who have Verizon to deal specifically with Kristal.”
10AM - 8PM
1874 Airport Rd, Allentown“I came into the store frustrated because I called 611 for days with promises of call backs, that I never received. Francisco took the time to solve the issue I was having and genuinely understood the problem I was having. He went above and beyond to help me. I’m so appreciative. He changed my negative view of AT&T.”
10AM - 7PM
Stefko Blvd Unit 11, Bethlehem“Amazing customer service Jay helped me switch for ATT to Cricket which saved me a lot of money. ATT was giving me problems with my transfer number and she went above and beyond to help me and complete the process.”
“I repaired my I phone 12 pro max from them. They did excellent work. My phone was totally cracked. But now after repair it's running good. Their customer service also excellent. Overall I'm totally satisfied by their work.”
10:30AM - 7PM
622 Gravel Pike Space# S-2M, East Greenville“Both associates in the store were super helpful and SO kind. I always love every experience when i go in there. Every single time i upgrade my phone, i do it in the store instead of online so i know it can be a lengthy process. I’m aware that when i go in, I’ll be sitting for quite some time, so it’s nice to go into people who like to talk like me lol. 10/10 experience.”
10:00 AM - 7:00 PM
328 W Broad St, Quakertown“Allison drove to my home and replaced the front cracked screen on my Galaxy S9+ within a day of calling. She was on time, professional, and provided an exceptional value.”
“This is the best AT&T store around. No pressure sales, and the guys there are always helpful! Many thanks to Riley for always making our visits to the Hellertown AT&T store positive ones!”
10AM - 7PM
5 American Pkwy #3, Allentown“I came a 40 min. trek as Quakertown is closed. So glad I came here as Sean and Nate took great care of me. I am truly a dinosaur when it comes to technology and Sean was so very patient with me. I had one issue after the other and he tackled them all without making me feel like I was burden or taking too much of his time. Nate was very helpful too, but also had to man the store. Sean and Nate are truly a blessing to your company.”
“Customer service at this location is always phenomenal! Big thank you to Abriana for her attentiveness, patience, and support with getting some of my relatives switched over to Cricket! :)”
10AM - 7PM
233 N West End Blvd Ste D3, Quakertown10AM - 7PM
3384 Lehigh St, Allentown“I’m regretful that I didn’t think to get the names of the two employees who assisted me but I have had consecutive awesome encounters at this location recently, both in purchasing a new iPhone (quickest, most painless experience with this process in my 25ish years of cellphone purchasing—everyone knows how tedious switching over can be) and in turning in my old one today, 2 weeks later after I’d ensured all my passwords, etc were working properly on the new one. That employee was able to honor a birthday coupon I’d received from AT&T despite the computer failing to recognize it. Both employees were friendly, relaxed and clearly understood the value of my time. This will be my go-to location from now on!”
10AM - 6PM
2121 Union Blvd, Allentown“RetroVGames is a fabolous Console/Gaming website is a gamer's paradise! Their extensive product selection caters to all gaming needs. The website's design is sleek and user-friendly. Prompt customer service and secure checkout process. Highly recommended for competitive pricing and quick shipping.”
10AM - 7PM
4743 Freemansburg Ave unit e-104, Easton“They did an outstanding job of fixing the problem. I thought it was a lot worse than it was. Turns out it was only a screen protector. They handled it like true professionals they are.Play”
“I recently had the pleasure of being assisted by Louis, the assistant manager at T-Mobile in the South Mall, Allentown PA, and I cannot speak highly enough of the exceptional service I received.Louis's professionalism and enthusiasm were truly noteworthy. From the moment I walked in, he greeted me with a warm smile and a genuine eagerness to assist. Louis's product knowledge and expertise were evident as he effortlessly guided me through the process of selecting my new iPhone.What sets Louis apart is not just his technical know-how, but also his commitment to customer satisfaction. He patiently answered all my questions, ensuring that I felt confident and informed about my purchase. His attention to detail and dedication to providing a positive experience were truly impressive.Louis's leadership qualities are unmistakable, and it's evident that he has the potential to run his own T-Mobile store one day. His ability to create a welcoming environment and make customers feel valued is a testament to his excellent managerial skills.Thanks to Louis, my phone-buying experience was not only smooth but also enjoyable. I left the store with the perfect iPhone for my needs, and I credit Louis for making that happen.If you're in the South Mall area in Allentown and looking for a T-Mobile expert who goes above and beyond, I wholeheartedly recommend seeking out Louis. His dedication to customer service and product knowledge make him an invaluable asset to the T-Mobile team.Thank you, Louis, for your outstanding assistance! I'm confident that with your passion and expertise, you'll continue to excel in your career and make a significant impact in the world of telecommunications. ⭐️⭐️⭐️⭐️⭐️”
“We got amazing service to get the new Iphone 15 Pro on my plan. They went above and beyond during the last hour the store was open. Metro has the best value for cell service imo.”
“My iPhone 11 screen was only lighting up black, I thought the phone was done for. Turns out I had water damage. My phone is now back in working order and the repair only took one hour. Employees were very nice and responsive.”