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“i love uhaul of colmar! i rent 4x8 trailers 2-3x per year for tent camping purposes. it is convenient to book on the app and they are so friendly and accommodating when i arrive to pickup and drop off the trailer. last thursday we had to delay our camping trip for a couple of hours due to the rain - the uhaul colmar site totally worked with me and saved me a day rental. highly recommend!”
“Overall not a bad experience. Some information you have to ask because they don't tell you. Best prices for storage units in the area, without any security deposit.”
Self Storage
Self Storage
Self Storage
“I have changed this rating from really bad, to a nicer review because of a recent customer service response- thank you district manager Philip, for helping.
Backstory- I was so happy when I found this storage for reasonable price. Terry was great. I asked several questions including ***was my rate guaranteed***
I was told of course… then about 6 months in, the rates increased. I called -confused and upset- & at that moment, I’m told to read the fine print, & the rates go up about every 5-6 months, AND Corporate raises the rates according to whatever they want or “market conditions “.
The main Customer service office has indicated that during these inevitable increases, clients can call in, and find the district manager, wait for a call back, and ask for help to continue the current rate (the one that they just raised from last time- ), and maybe they can get approved to keep the rate the same for a few months-maybe not.
Other options are to move all your items in your unit to a different unit, with each rate hike, signing up for the bait and switch introductory rate on a new unit -& to move with every move with every rate increase, to stay ahead of their game.
Well, I’m out of the country and on a very fixed income, so moving my large household items is not an option. Please- BEWARE OF DECEPTIVE ADVERTISING.
Otherwise- The facility is actually very nice, super location, right by the train- the building has great bathrooms, it’s very quiet and clean- and the staff is nice, but I have not seen regular staff, regularly. Or at least in the office in the mornings. With the exception of the regular increases this is a very nice storage facility”