“If I could give 10 stars I would. We went to Ace Hardware looking for a specific breaker, and Patty is the woman to see. She checked their inventory in the computer, seen they had one in stock, and set off to the stock room to find it. Luckily she was able to find it for us and we were very satisfied happy customers. Would recommend this store location, and Patty as your cashier! Thank you again!”
“This mom and pop store is a true old school hardwear. And has a HUGE selection of Milwaukee tools, especially power tools. They are always very helpful and patient. Highly recommend going to them over one of the box stores. I got a killer deal on Milwaukee power tools set that was $100 more expensive at the box store.”
“I have purchased lawn equipment and a grill from them as well as mulch, soil, etc. There is no better customer service in the Lehigh Valley. Griffin and Harry are truly the best.”
“I stopped by our local Ace Hardware #220, and purchased the S-SMK&CM Detector. Cindy was very helpful, and knowledgeable. She led me directly to the product I wanted. Saved me time. I used a coupon received by mail, saving $5. She deserves recognition, and is to be commended.”
“Nothing but the best experience, Mike and Kim were some of the best help I could’ve ever had and handled everything perfectly. Thank you, Mike and Kim for helping me with the Daytona Jack.❤️”
“This place is the absolute best for your needs. It has a great selection of tools and other items and you absolutely can't beat the price. Hands down they have some of the best stuff for prices anyone can afford.”
“I traveled to this location to pick up a tool my local woodcraft doesn’t have. This location was very helpful and friendly. They are well stocked with lots of woodworking stuff to look at.”
“Exceptional Employees! Excellent work ethic. Humanitarian. I must say, I’m beyond delighted and thankful to have gotten my water pipe work done by this company because of the 3 employees who performed it. Since they arrived, WAYDE, RAFAEL and NOAH were super pleasant and amicable; the job was supposed to be “a regular one” until they pigged open the pipe. The pipe was so corroded that it broke while trying to pull it out. That extended their work hour way above the expected. All of the sudden, a house, up 2 houses from mine, got on fire and they didn’t hesitate a bit to drop their tools and ran inside that house. Wayde and Noah helped bringing couple of people out from one house (my neighbor & I at the other house, twin house). They went all around both houses, back yards, windows, making sure nobody was inside until the fire dept arrived. Then went right back to their work and kept on working on their pipe with the same amicability, pleasant personality. Finishing the pipe work at midnight. I take this time to write this small recognition because, despite the frustration I believe they might of about the broken pipe that extended their job like 5 more hours, they didn’t even blink on hesitation to run towards that house on fire, and then return to his job finished it and still (at 12am) were so friendly and willing to explain the work performed and the next day steps to follow. Always with a big smile….Specially Wayde and Rafael whom I interacted the most. Thank you guys!”
“Excellent hardware store! They literally have almost everything you could possibly need, and the staff is very friendly, helpful, and knowledgeable about what they sell and where it's located! They also open earlier than most other hardware stores, so that's also a plus too!”
“I had a wonderful experience at the Bethlehem location yesterday. Linda greeted me warmly, and working with her was an absolute pleasure. She has an incredible eye for design and was so patient, especially with my 2 1/2-year-old in tow. She went above and beyond with every single detail. The only challenge will be waiting for our gorgeous new hardware to arrive! Many thanks to Linda and her fantastic team!”
“I purchased an item from here that I later found out was damaged. I went back a few days later and spoke with one of the managers and a couple employees. Everyone was very friendly, polite, and professional. They helped me resolve my issue and I am very content with the outcome. I would definitely recommend this location and staff here.”
“Place has a plethora of Square D products. The counter guys are pretty quick at getting the material you request. Just make sure you are specific with material needing to be either metallic or nonmetallic and weatherproof (Nema3R) or not weatherproof (Nema1).”
“I needed motorcycle wheel bearings in a pinch and non of the motorcycle dealers had them. And my mechanic in the area refered me too this bussiness.And had the correct size. Awesome and. a local business!!!!! No waiting and has a big supply of other tools and loctight. fluid. I'll be back again real soon for rear bearings. Also installed bearings and working great!!!”
“S Tier. As a collector this place is great. They always have a varied stock of genuine articles from the period I collect from and the first time I went here looking for a backpack I ended up spending 2 hours talking with someone about ALICE. Best surplus store I've ever visited.”
“Just put in entire master bathroom remodel with Kohler fixtures that were extremely difficult to source…last minute…on back order… Simon was beyond helpful and knowledgeable. He sourced my fixtures (shower bodies, trim kits, etc.) and kept me updated as to shipments and arrivals. I could not be happier with my experience at Groce Supply. This is the second time they have gone above and beyond for us on short notice..highly recommend!!”
“Went for a piece of equipment and the shelf was empty, but the staff were very helpful and went back to check in the back. They didn't find one, but the supervisor (Dylan) went back and looked again and found the last one. He was very helpful and nice. Store was clean and organized. Not too often you get employees that go out of their way to help a customer, so when you get one - shout it out.”
“We’ve been purchasing supplies from Wenzco for over two years now - including machinery, stencil, abrasive, etc. The owner is incredibly responsive, knowledgeable and goes above and beyond to support our company. Wenzco is a reliable supplier that has made a significant difference in our operations. We highly recommend Wenzco to any business looking for quality products and outstanding customer service.”
“Everyone is always friendly and knowledgeable. It is incredible how the one guy can tell you the aisle and bay of exactly what you're looking for. Great neighborhood store!”
“I love this store and the prices match the quality! The plants are beautiful. The paint selection perfect colors and all. I also love to visit the household cleaning items. Zep, micro blue towels and trash bags 150 for less than $20 a must! I'm always in and out with a special greeting each time never fails. Might I had that I was looking for oops paint and was taken directly to it! I even looked lost cause it's huge and a young lady took notice and ask me if she could help me.”
“The skinny old guy in plumbing named Dean was super helpful, he knows his $h/t, he spent at least 10-15 minutes helping me assemble a test pipe fitting to help me diagnose a leaking pipe, everything was perfect, got the job done”
“I love this store and the prices match the quality! The plants are beautiful. The paint selection perfect colors and all. I also love to visit the household cleaning items. Zep, micro blue towels and trash bags 150 for less than $20 a must! I'm always in and out with a special greeting each time never fails. Might I had that I was looking for oops paint and was taken directly to it! I even looked lost cause it's huge and a young lady took notice and ask me if she could help me.”
“Very pleasant experience today, as we walked down the aisle we had three associates ask if we needed help. One associate went out of his way to find what we were looking for. Good job”
“Elie in the tool rental is great! Top notch customer service which is so hard to find these days. We will go out of our way to this Home Depot now moving forward because of Elie! Thank you for making our experience awesome in a world that doesn’t care anymore.”
“I had an awesome experience at this Lowe’s location! The entire transaction went smoothly from start to finish, and everything was handled exactly to my satisfaction. Jenny and Sonny were both incredibly helpful, knowledgeable, and pleasant to work with. They took the time to answer my questions and made the whole process easy and stress-free. Customer service like this really makes a difference. Thank you, Jenny and Sonny, for such a great experience! I’ll definitely be back.”
“Seems no issues. Surprisingly better then Bethlehem. I thought it would be the complete opposite. This my first time shopping here. I hope they won't jinx it. Lol.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.