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“Matt the Manager was courteous, thorough and completed oil change as requested. He also checked my engine air filter and was truthful about not needing to change it as it wasn't very dirty.”
“Have been going to this Jiffy Lube for probably almost 10yrs now. Love it. Always treated well and they people who work here a good genuine people. They won’t lead you astray”
“These folks at Cranberry Twp, PA are great. I typically use this location even though there is another Valvolene garage just a few miles from my home in Gibsonia, where the service is horrific. I’m grateful for the good work and service of the crew at Cranberry Twp.”
“Very friendly and knowledgeable crew. They explained everything they were doing and recommended the type of oil to use for my F150. Checked the air filter on the motor and the in-cab air filter. Quick, thorough service! Thank you!”
“I want to thank the guys that work here for being able to get me in and get my battery installed at the end of their day. I’m so thankful that you were able to help me out, it means the world!
⭐ For battery warranties, they expire on January 1st of the year they’re valid until, not to the date of purchase. This would’ve been nice to be informed of, or clearly printed for the customer to see somewhere or on their receipt. Not the teams fault at all, just iffy Walmart policy!
⭐ You also have to make sure you have the stock tire size for your vehicle otherwise they can’t put it on.
Door greeters also answer the phone and give the wrong info, saying you can get squeezed in if you’re going to get there later than your appointment time due to snowy weather. But then when arrive the actual employees that work in the department tell you no, that’s incorrect and the door greeters have done this before and given out wrong information. So people waste their time driving 35+ minutes in bad weather for nothing/only to get there expecting their car to be serviced and it doesn’t happen. This was disappointing to say the least, there should be better cohesive communication to the people that work outside the department if they’re going to answer their phone for them.”
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“We love this business. Once we have an appointment, Tommy calls to explain the problem and solution, asking our input. Excellent work. Very friendly and helpful, explaining the plan to fix our problem. We have less than new vehicles, but Tommy always fixes us up!!! A+ service!!”