“I rarely write reviews, and particularly not for something as mundane as a bank visit, but I had such an enjoyable experience during my recent visit (yes, an enjoyable experience at a bank!) that I felt compelled. Everyone at this location was friendly and attentive, but most importantly, I dealt with Carolyn Sabia who made the entire visit enjoyable and entertaining. While always professional throughout my transaction, she was also so personable and such a delight that I left feeling great about both a successful transaction and an enjoyable visit. I'm not local to this branch, but I'd certainly be happy to return for any needs in the future.”
“Does your bank charge a fee for using a unemployment card in your atm to pull some cash out I've been to just about every bank in the city of scranton and surrounding areas and they all want a 3 dollar transaction fee let me know please and thank you”
“They have helped me in so many ways! From assistance when I mess up my account to watch my account and notifying me when there was a fraudulent withdrawal from my account. And the thing I appreciate most is that they are not helpful because I have big bucks in my account. Believe me they're accommodating, and so pleasant to talk to. I could go on, just saying, they take care of the little people too.”
“I rarely write reviews, and particularly not for something as mundane as a bank visit, but I had such an enjoyable experience during my recent visit (yes, an enjoyable experience at a bank!) that I felt compelled. Everyone at this location was friendly and attentive, but most importantly, I dealt with Carolyn Sabia who made the entire visit enjoyable and entertaining. While always professional throughout my transaction, she was also so personable and such a delight that I left feeling great about both a successful transaction and an enjoyable visit. I'm not local to this branch, but I'd certainly be happy to return for any needs in the future.”
“Definitely 5 stars!
Dragan Jokic and Sadie Roth were knowledgeable, professional and courteous. They made me feel secure, and for the first time ever, I feel like I have a bank I can trust with my money. I would highly recommend this bank to those who like a traditional bank, where they greet you by name when you arrive, but still have the latest up to date technology with online banking.”
“Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.”