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“Jon was a big help this evening! I wanted to take advantage of a trade-in deal, but the website wouldn't accept my IMEI number. He had all the same issues I did, but was able to get it submitted eventually. Apparently the T-Mobile system just needed to be able to reject it the first time. Great customer service, and a sense of humor!”
“Zyaire, at the Verizon store location in Lemoyne, PA, has been a great help to my family, in our recent trade-in of 4 phones. He also helped with transferring information with much patience, tech-savvy, and support. A 3rd trip back for more help, and he greeted me with a smile and was eager to help. I always go to the Lemoyne Verizon store, as there is little to no wait time to be helped, and always great service. Thanks, Zyaire!”
“Devyn and Jeff are always super helpful and willing to go out of the way for customers. I came back to this location to get a new screen protector installed after the location on the Carlisle Pike in Mechanicsburg tried to charge full price without installation. I urge all customers, COME HERE. They will help you out and do everything in their power to give you the best possible deal.”
“Jordan, was awesome to work with today! He was very professional and helpful. Not one customer was ignored, he was great at greeting everyone when they came in the door and was able to multitask without anyone feeling neglected. I’m so glad that I went to the Verizon at Etters! Thank you Jordan for all your help today.”
“The fellas at this location are super fantastic!! I greatly enjoy spending my time over here at high Pointe commons store T-Mobile. They're names are Brad, Rando, and Devine!”
“Emily and the entire team at the store were incredibly helpful with an upgrade and questions regarding our account. Quite a bit had to be done to get everything taken care of, but it was all done professionally, quickly and with care to explain the steps taken. This is a top notch store and team”
“Darnell is a gem- he spent time helping my friend remove multiple viruses on his phone. He was very patient and knowledgeable. He also took the time to show us tips on using a Samsung as I’m an iPhone girl and was clueless! He is a very professional associate and went above and beyond providing terrific service.”
“I forget what the guy's name is but he has dark hair and he wears glasses... He is at the top of the line in customer service. I had to make him take a $20 tip... He really tries to make sure you're satisfied... ?”
10AM - 7PM
110 Old York Rd Ste 3, Fairview
Mobile Phones
“Thank you for helping me switch my carrier, one of my family friends referred me to cricket. First I was concerned how service would be but I am getting better service than T-Mobile. I get reception every where I go and I also get 5g network. Along with that cricket has very affordable plans. Thanks again Mr G . I really appreciate your help”
“This store provides really good deal. I have been with cricket so long and I love the service. The store manager is very helpful and transfer my all information from old phone to new phones.”
“Steph is an incredible associate and was solutions oriented when I came in after having lost my phone. Not only did she give me a ton of options on how to proceed, she helped me connect with the person that had found my lost phone after I had left the shop and I was able to get it back!
Truly above and beyond customer service! Thank you Steph!”
“The woman Brianna help us get the plan we need and the phones and she also speaks Spanish so that helps alot. So thank you lady for assisting us .. I know if we have any problem we will go to you for help”
“Brian at Kline village is always helping articulate and very helpful if you have a problem he will break it down in lamens terms he deserves a corporate position because he is diverse articulate and respectful. Shot out to Brian thank you. Y'all broke the mode when yall got him much love”
“I just purchased a newer IPhone. This store is very nice and Elijah and Greg are the best! They are very knowledgeable and helpful. I highly recommend this AT&T store to get friendly and personal assistance. Also the store had so many accessories to chose from and I was able to get everything I needed.”
“The service was excellent and I am completely satisfied. 3rd and Boas Street in Harrisburg Pa. Brian is the representative who assisted me. Excellent service. Five Stars plus. Thanks for your help.”
“Went into the store today in Mechanicsburg, Josh greeted us soon as we walked in, explained to him what I was looking for and wanting to switch services for my daughters. He was very pleasant to work with and made the process very easy! He made it so simple I am now going back to switch my services Friday! Thank you again!”
“Everything smooth I been waiting on payment for almost for about 2 weeks. I was supposed to receive payment money & it's Tuesday I still have nothing one of the staff members told me I would get it monday.. I still haven't received payment confirmation it supposed to took 1-2 days it been about 5 alreadyUpdate I just received paymentThank you cell4pets”
“Johnny B and the staff at the Mechanicsburg store were awesome! Fast service, very knowledgeable, and very friendly. It was a great buying experience. Keep up the great service guys!”
“Brian Resto was very knowledgeable and very professional and he took care of my problem so quickly, I was in and out. Brian took care of the issue very quickly and he knew exactly what the problem was. I want to say that he provided exceptional service thank you Brian at the Union deposit store.”
“I went to the colonial park T-Mobile first because my phone was frozen since the morning to see if they could help me and I can get another phone and the person who helped me there told me that there was nothing they could do…. and sent me to the Jonestown road T-Mobile and
Jamie Zerance helped me and was very kind after giving me several options…I was undecided what to do and she tried to fix my phone until she fix it…..
Thank you for your help
they should have more employees like you.”
10:00 AM - 8:00 PM
4375 Lewis Rd, Harrisburg
Mobile Phones
10AM - 8PM
4953 Carlisle Pike, Mechanicsburg
Mobile Phones
“I took my phone that had not been working for 4 weeks into a gentleman named angel he was amazing within 10 minutes he had my phone working this guy is amazing great customer service clean store very friendly extremely knowledgeable about what he was doing highly highly highly recommend this store”
“I want to sincerely thank Edward from the Harrisburg store at the Highpointe for his extreme super customer service. He was forth right about all the items on my bill, transactions, fees and all the extras. He was patient and kind and easy going. My questions were answered and he helped me to upgrade my phone with ease. Give the man a raise! Thank you Edward for all you did today for me.”
“Your satisfaction with customer service will exceed your expectations. Great gifts for different occasions. Very knowledgeable with any type of issues you have with your phone or any other electronic devices.The store also has very affordable phone service plans.”
“We had an awesome experience at this location. Chris welcomed us and helped us, despite us showing up 20 minutes til closing! Chris was patient, knowledgeable, and met all of our needs.”
“Dawson is great! He was knowledgeable & very professional in setting me up with new service with AT&T. Jim was great as well with my trade in credit. I travel the extra distance for their services.”
“Charlie gave us the best customer service ever. He went above and beyond his duty to make sure I understood everything about my phone. What a great young man. Thanks Charlie.”
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“I walked in around 1:10 pm. I drove away around 1:45pm. I was a quick and excellent service. He went over all plans and phones twice for my better understanding.”